Authentic Interactions with Reddit AMAs

Reddit, the self-described front page of the internet is a powerful platform for connecting with enthusiastic and vocal readers. For a primer on Reddit and some ideas for engaging with its communities, check out our recent introductory article. Like any online community, Reddit has its own norms, its own lingo, and its own unique forms of communication. One of the most influential forms of Reddit-specific communication is the AMA.

AMA, which stands for Ask Me Anything, has its roots in early online forums like AOL chatrooms, Slashdot, Something Awful, and others. But it was on Reddit that the form was codified, popularized, and brought into the mainstream.

To conduct an AMA, a user will offer a brief description of themselves, and then open themselves up to a barrage of questions by writing “AMA.” Then, the floodgates open for any user to ask a question. One of the most commented-on AMAs from 2018 was from a Reddit user receiving Universal Basic Income. (UBI is a guaranteed stipend given to every citizen within a governed population.) They wrote “I am receiving Universal Basic Income payments as part of a pilot project being tested in Ontario, Canada. AMA!”

https://www.reddit.com/r/IAmA/comments/8d227x/i_am_receiving_universal_basic_income_payments_as/

Unlike other forms of interviewing, AMAs tend to have an informal tone, giving Redditors a peek behind the curtain into the lives of either very famous people, or people with unusual lives. They can let authors and fans relax around one another, giving conversations a more casual tone, as opposed to a formal book talk Q&A. For example, in Bill Gates’s 2018 AMA, he answered Redditor questions from “What’s your favorite prime number?” to “What’s the most “treat yo self” rich guy thing that you do?” The answers were “2” and “having a nice house with a trampoline.” The thread contains over 10k comments.

AMA schedule from https://www.reddit.com/r/books/

To date, Barack Obama, Keanu Reeves, Andy Weir, and Chuck Tingle have all done popular AMAs.

Redditors discover these on dedicated AMA subreddits like r/IAmA or r/AMA, or as a feature on a subreddit dedicated to a different topic. For publishers and authors, relevant places to look for AMAs are r/books, r/writing, or genre-specific subreddits like r/fantasy or r/unresolvedmysteries.

AMAs let authors connect with readers to talk about a new book, answer questions about an older book, or talk about favorite characters. Plus, they are more convenient and less costly than a traditional book tour. For shy authors, an AMA can offer a way to speak authentically with fans while remaining in their own homes. They are not only more intimate than other kinds of interviews, but also more democratic. Readers don’t have to live in a major city or buy an advance ticket. All they have to do is be online at the right time to get a chance to talk to an author whose work they love.

There are a number of ways that publishers and authors can use AMAs to connect with Redditors.

Inspiration and Fan Appreciation

Beloved YA fantasy writer, Tamora Pierce went on Reddit to do an AMA under the r/books subreddit, answering questions about the inspiration behind favorite characters and listening to Redditors who have been reading her work for years. This AMA happened a few months after the US release of Pierce’s most recent book, Tempests and Slaughter.

https://www.reddit.com/r/books/comments/8adoeb/my_name_is_tamora_pierce_awardwinning_author_of/

Demonstrating Subject Expertise

Another way to use AMAs is to focus on yourself as an industry expert, to grow your own brand presence by offering advice. Eric Smith, literary agent and YA author took to Reddit to answer questions about everything from querying to MFA courses, to balancing his “agent brain” and his “writer brain.” While offering up some free advice, he was able to successfully position himself in front of Redditors as an expert in the industry, raising both his own profile and that of his agency, P.S. Literary.

Similarly, Lori Gottlieb, bestselling author of Maybe You Should Talk To Someone hosted a recent AMA on r/books, answering questions about psychotherapy and relationship patterns.

Writing Tips

Authors can also give writing tips during an AMA, both giving a behind-the-scenes look at their own process, and letting them give aspiring writers useful tips.

USA Today bestselling author Penelope Bloom answered questions about her writing process, in addition to book-specific questions during a 2018 AMA. She gave advice about balancing romance and plot, writing a sex scene, and how she manages her prolific career alongside parenthood.

Redditor, moderator of r/fantasy, and NetGalley member MikeOfThePalace describes the benefit of AMAs to authors. “We [are] offering them a chance to talk about their books to thousands of potential new readers, and they could do it at home in their pajamas instead of having to go traveling to a convention or a book tour. It made for an easy sell…As long as they’re ready to answer questions, it’s fine. If they come into it ready to have fun, it’s great.”

MikeOfThePalace also notes that AMAs are best used with authors who already have an established presence. If an author’s platform isn’t strong enough to have a fan base eager to ask them questions, an AMA risks getting very little traction.

Before hosting an AMA, make sure to promote it so that your audience will see it. Unless your author is so famous that they will immediately go viral if spotted on Reddit, make sure to tell the fans to be on Reddit at the appointed time so that they can join in on the limited-time conversation.

For authors and publishers interested in hosting an AMA, the first step is to contact AMA@reddit.com and send a short pitch about the author and the book. The Reddit team will be able to help you figure out which subreddit is the best fit for a potential AMA and help prep for it. You can learn what you need to set up an AMA and use this sign as a template for a proof photo to demonstrate that you’ll be doing an AMA. Then, once you’ve contacted Reddit to help schedule your AMA, they recommend getting in touch with the community moderators of the subreddit where the AMA will take place.

Cassidy Good, Reddit community manager told NetGalley Insights, “The most important factor in having a successful AMA is good prep work. This includes crafting a good title and thoughtful introductory text, which will encourage people to join in and ask questions. It also includes considering the best placement for the AMA. For example, an author who writes true crime would be very popular in r/UnresolvedMysteries as the community is already devoted to discussing crime. The more aligned the AMA topics is with the discussion themes of the community, the more successful it will be. This is why niche and specific communities often have very thoughtful AMAs.”

While Reddit AMAs might not be the right fit for every author, their success represent the ways that author reader interactions are being reshaped in the digital age. These interactions are increasingly happening on digital platforms, through social media, and with the expectation of deeper intimacy or honesty than a reader might expect to find in a traditional reading and Q&A. Whether or not AMAs are a good fit for your authors or your goals, it’s important to remember what makes AMAs resonate, and to take those lessons into your marketing strategy sessions.

Proven Strategies: Compelling eBlast Copy and Design

Tips and success stories from NetGalley’s marketing experts

The NetGalley marketing team loves collaborating closely with our clients. We’re working with publishers and authors every day to help put their books directly in front of the NetGalley members who are most likely to read, review, and advocate for them. Since our clients are so diverse (from the “Big 5” houses to self-published authors, and publishers of all kinds of books—bestselling fiction to nonfiction and academic, religious, graphic novels, children’s and YA, cookbooks, and beyond) our marketing team has seen first-hand which strategies have worked to engage many different kinds of readers.

Our first Proven Strategies post covered how to grab a reader’s attention with a strategic subject line. Now, our marketing team is sharing tips for the next step: optimizing the design and content of a dedicated eBlast, one of NetGalley’s most popular promotions.

Design

Not every publisher or author has the budget or bandwidth to create unique eBlast designs in-house. That’s ok! You don’t have to design an eBlast in order for an eBlast to succeed. NetGalley’s marketing team has a standard eBlast template that can easily incorporate any art or assets. For example, images you’ve used as Facebook or Twitter covers (like The Bromance Book Club), or graphics from your website or from the jacket art itself, to match the book’s overall branding and achieve a more cohesive look.

The call to action (CTA) should clearly tell the recipient what to do next—and should fit your goal for that campaign. Before creating your eBlast, think about what you want from the recipient: requests, limited-time downloads, wishes, reviews, pre-orders, purchases? Highlight the CTA with color, placement and text treatment. We use standard “button” images that mirror the recognizable action buttons of the NetGalley site, so that recipients can easily spot where to click in the email.

Plus, make sure to preview your email design across multiple devices and email clients, so you know how it will render for recipients who are reading your email on mobile devices, on their computers, or elsewhere. Our team will help test, too!

Content

Remember that, like all of us, the recipients of your eBlast are busy and have short attention spans. It is highly likely that they won’t spend very long on your email, so it’s key to design that email with efficiency and readability in mind. Keep the CTA “above the fold” so the recipient can see it without having to scroll too much. Can the recipient answer what, why, and how after just a few seconds of looking at the email?

And, be sure to include the book’s pub date prominently so they know the best time to submit and post their review. We Are Bookish Executive Editor Kelly Gallucci told NetGalley Insights: “My pet peeve is definitely when emails don’t contain enough information. It’s most helpful for me when the author, book title, genre, and pub date are as up-front and clear as possible.”

When writing the content of your eBlast, keep in mind that less is more. Including an entire book description will likely overwhelm a reader, or increase the chance they will lose interest before taking action. Readers scan emails quickly for info that is relevant to them, so divide text into short paragraphs. And remember that a prominent headline (at the top or center of your eBlast) is your second chance at a strong first impression (after the email subject line). Is your headline clear, impactful, intriguing?

Don’t forget to leverage high-profile relationships. Highlight if your author is already a bestseller, or if there are any exciting crossovers into television or film. And if you have quotes from industry professionals or big-name authors, include those but keep blurbs brief.

We also recommend considering your secondary goals for the campaign, in addition to the main CTA. For instance, in addition to driving requests on NetGalley, do you also want the book to get more nominations for LibraryReads and the Indie Next List? Include a nomination reminder with deadlines (but only if the eBlast is being targeted to librarians and booksellers). Or, in addition to driving Pre-Orders, do you also want to build an author’s brand and social following? Consider including a short author bio, plus a photo and social media links. Do you want to increase brand awareness for your company or imprint? Make sure to highlight your logo and link to your publisher page on NetGalley so members can “favorite” you.

Have questions or need advice? Ask NetGalley’s marketing team – marketing@netgalley.com! We’re here to help, and want to help your book succeed. And, be sure to subscribe to NetGalley Insights so that you don’t miss our next Proven Strategies post.

Maximizing Category Interest on NetGalley

You already know that NetGalley is a data-driven service. But did you know that in addition to giving publishers access to book-specific information about performance and member interest, we are also working with our own data scientist to dig into site-wide activity? We’re looking at data across publishers, categories, and years to examine trends and help publishers capture NetGalley members’ attention.

In this article, you’ll learn about opportunities you may be overlooking to reach readers interested in some underserved categories on NetGalley.

As a general rule, NetGalley functions as a microcosm of the book retail market. The titles and categories that perform strongly on NetGalley tend to also sell the most once they go on sale. This means that publishers can use NetGalley as an early indicator of success. The top 5 most popular categories on NetGalley are Teens & YA, Mystery & Thrillers, General Fiction, Romance, and Sci Fi & Fantasy. But there are plenty of other categories where you’ll find an enthusiastic readership on NetGalley!

While looking at this data, we discovered several categories with high median impressions (lots of views), but a relatively low number of books in the category. This means that there is less competition for more views!

Our data scientist helped us compare median impressions versus number of titles in each category on NetGalley, and we were able to discover which categories have a hungry audience and opportunity to expand the number of available books.

The data set includes all books on NetGalley.com that were published between January 1 – December 31, 2018. We looked at the median impressions (views of the title details page) to ensure that extreme outliers of activity would not skew the data too much in one direction or another. The median number refers to the midpoint of the observed values, meaning that there is an equal probability of falling above or below it.

While looking at this data, we discovered several categories with high median impressions (lots of views), but a relatively low number of books in the category. This means that there is less competition for more views! Here are a few examples:

By comparison, some of the very popular categories like Romance and Mystery & Thrillers included many more titles, making the competitive field more challenging. (Romance: 706 median impressions and 2,224 titles. Mystery & Thrillers: 748 median impressions and 1,523 titles).

Keep in mind that some of the highest performing titles within these underserved categories are cross-listed in a second category. While this does mean that some of the impressions for these titles likely came from members browsing other categories, the success of cross-listed titles indicates the effectiveness of the strategy. Publishers can assign two different categories for each book on NetGalley, which we always recommend for increasing discoverability.

For example, Bad Man (which was one of the top-performing Horror titles of 2018) is listed in both Horror and General Fiction. This means that members who were browsing in either Horror or General Fiction were able to discover Bad Man, and request it if it piqued their interest. If they browsed in both categories, they saw it twice! In total, only 13 books were cross-listed in these two particular categories in 2018. Similarly, Honeybee was one of the top-performing New Adult titles in 2018, and was cross-listed with Poetry. Some of the most common category combinations include General Fiction + Mystery & Thrillers, Romance + LGBTQIA, and Teens & YA + Sci Fi & Fantasy.

Publishers also took advantage of on-site marketing to give their titles a boost in these categories. For example, The Kill Jar benefited from Category Spotlights in both Nonfiction and True Crime while it was active for requests, as well as a Dedicated eBlast targeted to members interested in True Crime and a list of comp titles—all of which helped it to become one of the most successful True Crime books on NetGalley in 2018.

If you ever have questions about how to best position your titles on NetGalley in order to connect with readers who are most likely to advocate for your books, email concierge@netgalley.com.

We are continually working with our data scientist to delve deeper into publisher and member activity, and will be sharing more of our findings here on NetGalley Insights. Subscribe to our weekly newsletter so that you don’t miss any upcoming data-driven strategies.

Sourcebooks Shares 7 Strategies for Successfully Redesigning Books

Repackaging books with new covers, new back cover copy, or even a new titles is one of the tools in a publisher’s arsenal to give a book more life. Whether making decisions about the trade paperback design after the hardcover has been on sale, or discussing changes to a backlist title that’s been acquired from another publisher, Sourcebooks uses a lot of data to support their repackaging efforts.

Sarah Cardillo, Director of Publishing Operations at Sourcebooks shares how she and her team use sales numbers, comp titles, and audience responses to guide their redesign strategy.

1. Consider a book’s total positioning, in addition to sales

When we are looking at the trade paper edition of a hardcover release, we start by looking at sales – how many [books] did we actually sell, what percentage of the inventory sold through within the first 6-8 weeks, and did it sell at the level we had expected it to sell? We look at retail sales [as well as] library sales. Sometimes a book might not sell at our expectations at retail, but may have landed very strongly with the library markets.

If we are looking at the cover for a book that was previously published by another publisher, or perhaps self-published, we look at how the book was positioned as a whole. So, we start even further back than the cover. We think about the title, the story hook, or positioning, and the category the book will be shelved in. Even if the book had relatively strong sales, some of these other factors may give us insight into how to launch the book at a new level for Sourcebooks.

2. Involve everyone in the process

Since we start by looking at sales, the decision begins with the sales department and the marketing team. The marketing team weighs in with what they were seeing at the point of launch. Did they get the reviews they’d hoped for, the media placement they’d planned? Do they think the media had an impact on the sales (or lack thereof)? We may also discuss what the consumer reviews look like. Sometimes we see that consumers are most excited about a particular aspect of the book that we did not position against – that we didn’t address on the cover or with the back cover copy.

If this was a previously published book by another publisher or self-published, then the conversation may start with editorial – again though the editorial team starts with how they want to publish the book for their list – once they determine that positioning, the art director will review and make a recommendation on the cover direction.

In most instances, the design team is brought into the conversation when there’s already a recommendation on the table to repackage.

3. Pay attention to comp title performance

We rely heavily on data – and comp titles provide data. We may see that a design trend has faded or taken off and so we rethink our packaging to fit into that trend. We research the categories and subcategories in depth to provide expertise on what works (and what doesn’t) when positioning a book into a certain category. We want to make sure that the consumer who reads a particular type of book knows at immediate glance that this book is for him or her. We want to make sure that our cover fits within the design space of similar books, but also stands out or stands above the other books. That the consumer sees it and knows it’s what they like to read, and that they care enough to pick it up.

4. Listen to your audience

I would say most repackages are driven by external market considerations. If we believe the current cover didn’t help sell the book, a new cover has the chance to reach a different audience – where your hardcover may have been packaged more like a romance, but your reviewers really like the mystery in the story – a repackage could lean toward the mystery aspect. So it’s still based on content, but now external factors are telling us to reposition against other aspects of the content.

A good example within the romance space was a repackage we did for a book that we published as a trade paperback title – The Curl Up & Dye by Sharon Sala. Sharon Sala is a New York Times bestselling author in the romance space, but this trade paperback did not land the way we had hoped. But when we released her second Blessings, Georgia book, I’ll Stand By You as a mass market romance, we saw that her numbers were very strong in the mass market space and that people really loved her Blessings, Georgia setting. So we then repackaged The Curl Up & Dye as a mass market romance with a new title, You & Only You. It was already set in Blessings, Georgia, but we did not market it that way for the original trade paperback release. When we put it in mass market we made sure to communicate to the consumer via the packaging that this was set in Blessings. The one thing about mass market books and authors is that they often write within a “world” and the consumer is trained to look for copy on the cover (or in online metadata) that indicates a particular book is part of a particular series, or world. The success of I’ll Stand By You showed opportunity and a market – but more specifically that her customers were in that space already – she had success with other publishers in the mass market space, and keeping her where her customers were but then also packaging her new titles in a cheaper format allowed her to grow her reach both with existing customers but also with customers who read similar mass market titles by other authors. Plus, the lower price presented less of a barrier for entry for new customers.

5. Remember your deep backlist

Sometimes we look at titles that were published 5-10 years ago (or more) and think about bringing them back out with new covers as a way to boost sales. Especially in the young adult and the romance space. Since those audiences (especially Young Adult) turn over to new people so regularly and trends change so quickly, a successful book with a fresh cover can easily find new readers, and the accounts are happy to take the book because it was successful in the past with the previous audience. We are seeing a lot of illustrated covers in the young adult space right now. 10 years ago covers were all photographic. So we are looking at our backlist right now and seeing what books sold well but could get new life with an illustrated cover direction.

6. Capitalize on the success of a repackaging campaign

If the sales increase, we can attribute part of that to the cover, of course, but we know other factors may play a part, too. The change to a more affordable format and the repositioning of the back cover copy are also important. When we see a repackage working really well, we’ll consider what we did and if there were elements that we can use from that repackage to guide the cover for the author’s next book or similar books in the same genre.

7. Think about repackaging at all stages of the publishing lifecycle, including acquisitions

Our goal in repackaging the Poisoned Pen Press backlist titles [which Sourcebooks acquired in 2018] was to give them a more cohesive look across authors and series and to have more immediate recognition for consumers. We wanted to make sure that the consumers who devour mystery titles but have never heard of Poisoned Pen would recognize the books as mysteries that they’d want to read. We felt that, while there were many strong covers on the books, there was room to help drive consumer awareness even more. To use our experience designing for this market to increase sales.

Sarah Cardillo is the Director of Publishing Operations at Sourcebooks, one of the 10^th largest publishers and the largest woman-owned trade book publisher in North America. She began her career as a production editor with Publications International (now Phoenix International Publications) but since joining Sourcebooks twelve years ago, she has grown her professional reach exponentially. As director of publishing operations, Sarah oversees numerous key departments, including the award-winning art and design department, and the production, manufacturing, and editorial production departments. She utilizes her project management and change management knowledge to build workflows and increase efficiencies across publishing operations. At the onset of the digital transformation, she rebuilt the standard bookmaking process to seamlessly integrate ebook production into the workflow. Her passion for organization and process has transformed the way departments communicate within Sourcebooks. Sarah has both a bachelor’s degree in written communication and a master’s degree in corporate communication and change management.

How Authors Budget for Their Books

Results from a NetGalley & IBPA joint survey

For independent authors who are publishing your own work, it can be hard to know how much to spend, and where to spend. Can you publish a book using only free tools and services? Do you need to make a serious dent in your savings account to get your book into the world?

NetGalley and the IBPA worked together to gather information from an engaged and thoughtful group of authors about how much they budget for their books, where that budget gets allocated, and where they find the most value. We hope that this information can help other authors strategize for their own books, getting the most value out of their budgets.

These authors understand that they need to invest in their book, and that the biggest and most valuable expenses will be editing, design, and advertising & marketing in order to give their books the most professional launch possible.

Thank you to the thoughtful authors who shared their budgets, strategies, and lessons learned about the finances of independent book publishing.

Only 11% of respondents reported spending less than $1,000 on their books, indicating that the most active authors understand that they need to invest at least a bit in their books. The majority of authors spent between $1,000 – $6,000 on their books, with the $1,000 – $3,000 bracket accounting for 28% of the overall responses.

Across budgets, most authors spend the bulk of their budgets on a combination of marketing & advertising, editing, and design.

You can see how authors allocated budgets within different budgeting ranges here:

As authors’ budgets went up, they increased the amount that they spent on marketing and advertising. Other line items – print distribution, proofreading, and ebook distribution – stayed relatively stable across budget brackets.

Editing was the most valuable line item to 41% of respondents, followed by marketing and advertising (26%), then design (21%). We’ve broken down how they valued these three categories by budget spend below.

As an author’s budget goes up, marketing & advertising became more valuable to them. And for the respondents with more limited budgets, they found the most value in first editing, then design.

We also asked how authors determined what made a line item valuable to them. Surprisingly, it wasn’t always sales. Only 17% of respondents used sales as their primary marker of value. Instead, 31% of respondents found value when they could see that an expense had made their book a higher quality product. We can see this correlated to the value found in design and editing. Authors were most interested in making their book look – both inside and out – professional and polished, and then putting eyes on it.

When asked what they would spend less money on in the future, 17% or respondents said marketing & advertising and 15% said printing. But, even in a question about spending less, 12% responded to a question about lowering their budget by saying it would stay the same, 7% said they would spend more. We see again that authors understand that they will need to invest in their books in order to make them the best product that they can be, and to then help their books find readers.

NetGalley and the IBPA are both dedicated to helping author-publishers. Through NetGalley’s partnership with the IBPA, as well as through direct work with independent authors, we help author-publishers reach our engaged NetGalley community. Plus, authors find many tips and author-focused case studies here on NetGalley Insights. The IBPA has programs, events, webinars, and resources for author-publishers, as well as other segments of the industry. Learn more about the IBPA here, including special NetGalley packages available to IBPA members.

Survey collection: NetGalley and the IBPA collected survey responses from 137 author-publishers between May-June 2019.

Inform Timing and Strategy with Google Trends

During Tech Forum in Toronto this spring, we were thrilled to hear Jordyn Martinez of Simon & Schuster Canada encouraging the audience to dig into data available to them to drive their sales tactics. One of the tools she recommended is Google Trends, a free service that allows anyone to look at Google search trends over time.

Google Trends plots search interest over time on a graph with the x-axis as time and the y-axis as overall interest.* In this example, we can see that most people are searching for summer reading in early June. A marketer looking at this data might see that she should use “summer reading” as an advertising hook beginning in late spring, and tapering off as summer continues.

Google Trends also allows you to compare search terms against one another.

You can see how many people are searching for different genres, and when.

In this example, you can see that people are searching for romance novels and nonfiction titles at mostly comparable rates – they have similar same peaks and valleys, except for a spike in nonfiction searches in mid-December. This is likely a result of last-minute holiday shopping. Romance searches are fairly steady, with small peaks around the holidays and in late summer. When compared to one another, this shows us that interest in nonfiction fluctuates more seasonally, while romance remains steady. It also might indicate that people are buying romances for themselves and nonfiction for others.

Google Trends also allows you to look at top locations for searches, showing publishers where interest is, in addition to when.

Google Trends’ location map can help you learn where your target audiences really are. In this search for “Best Romance Novels,” we can see that most searches are in Massachusetts, Colorado, Minnesota, Tennessee, and Virginia. You can also drill down to find the metro areas where your chosen search terms are most popular. Publishers looking to make a splash with a new and steamy debut romance novel should make sure to target these states and cities with advertising and/or book tour stops. This tool can help publishers break out of a static approach to regional marketing, where the same roster of cities and states get standard amounts of marketing energy. Instead, publishers can start to develop a more dynamic and data-driven regional strategy.

Some advertisers use Google Trends to capitalize on brief viral spikes in public interest by creating of-the-moment ad campaigns. In this example, we can see a sharp increase in interest for “Old Town Road,” the viral song originally by Lil Nas X featuring Billy Ray Cyrus. An advertiser might note during the uptick that they can tie in a product to the hit song, or the flash of interest in cowboys. We recommend using this strategy sparingly. It is time consuming to chase trends effectively, plus audiences can tell if a company is more interested in riding waves of buzz than in building lasting, trusting relationships with consumers.

For publishers, Google Trends is best thought of in the long-term. It can show you whether your genres are getting seasonal, cyclical attention or a steady thrum throughout the year. You’ll know whether you should be pitching your books as holiday picks if interest in their genre spike around December. Plus, you’ll be able to better focus your attention beyond the major markets; how to truly cater to your audience wherever they are.

Jordyn Martinez of Simon & Schuster Canada told NetGalley Insights, “Google Trends is really useful for any department, particularly acquisitions, sales, and marketing. In terms of sales, I use it to see what the Canadian population is searching for, to see if there’s room for growth or if what I’m selling is tapping into a trend. It’s especially useful if I want to know whether a trend has shifted at all, whether there seems to be more or less demand. It’s information that I can bring to my buyers, so that we can make educated decisions on how to position the book.”

*The data in GoogleTrends is all indexed to 100, meaning that whenever the line reaches 100, it represents the moment in time when there were the most people searching for that term. It does not refer to a percentage of overall Google searches or number of users. This also means that the max interest will represent numbers of people. The peak for “Game of Thrones” searches will cover a wider swath of the population than the peak for “Spring Book Club Picks,” although both will be indexed to 100. Google News Lab gave a nice overview here.

Check out more tips and news for data-driven decision making from NetGalley Insights here.

The 7 Best Marketing Strategies from BookExpo and BookCon

In the midst of a very busy week full of meetings, parties, and panels, we got a chance to see how publishers were engaging audiences at BookExpo and BookCon. In addition to the many totes, pins, bookmarks, and ARC drops, we saw some unique marketing strategies, including quizzes, photo opportunities, and even live animals! Here were some of our favorite creative ways that exhibitors got the attention of BookExpo and BookCon attendees.

Adorable, Adoptable Pets – National Geographic

To promote Dr. Gary Weitzman’s The National Geographic Complete Guide to Pet Health, National Geographic partnered with a local animal shelter to bring pets to the show floor. Attendees cuddled well-behaved kittens and puppies, who were handling the stresses of BookExpo better than many attendees! The dogs and cats were available for adoption, which only added to the warm and fuzzy feelings at the National Geographic booth.

Sharing Author Love – Penguin Teen

Penguin Teen tapped into the resonant emotional connections that readers build with authors to promote Looking For Alaska, the upcoming Hulu show based on John Green’s 2005 novel. Attendees filled up the “Share your love for John Green’s books” display with heartfelt and vulnerable notes about Green’s books and his advocacy around mental health, grateful for the chance to share their experiences with an author who had impacted their lives. The Penguin Teen wall was a great break from branded swag, and place for readers to remember how powerful it is to be seen by an author who helps you understand yourself, and be more understood in the wider world.

Live Illustration – Scholastic

To promote Elisha Cooper’s upcoming children’s book about a canoe trip, River, Scholastic sat Cooper down at their booth with pen and paper. He worked on an illustration of the New York skyline while attendees watched. They could even get a closer look at Cooper’s illustration process via a camera and a monitor that projected his detailed work. The Scholastic team told NetGalley Insights that they wanted to give attendees a more intimate glimpse into Cooper’s work process, rather than simply providing an opportunity to meet the author and illustrator. We certainly appreciated the inside look!

Testing Audiobook Knowledge – Penguin Random House Audio

PRH Audio engaged audiobook listeners with audio themed quizzes during BookCon. Attendees listened to audio clips and answered questions about Harry Potter, movie tie-ins, Stranger Things, and fierce female characters for their chance to win a free button. Many other booths didn’t make their visitors work as hard to get a button, but judging by the PRH line, attendees enjoyed this chance to test their expertise.

Totes on Demand – Riveted by Simon Teen

Tote bags are some of the most standard swag items at any book-related event. After all, everyone needs something to put their new books in! Riveted, Simon Teen’s online platform for YA fiction, partnered with local independent screen print shop Bushwick Print Lab to give attendees a unique, high-quality tote. After braving a very long line, the attendee could choose between several different design options for their free on-the-spot screen printed tote bag. The Jenny Han quote, “It’s the imperfections that make things beautiful” (pictured here) was a particularly popular option.

Recommendation Quizzes – Penguin Random House

In addition to their audio quizzes, Penguin Random House used a short quiz to help recommend their new books to BookCon attendees. Readers filled out a short quiz that resulted in a recommendation for an upcoming PRH book, which they then received as a free giveaway. Audiences loved the Buzzfeed-style quiz and, of course, getting to walk away with the recommended book!

Book Wings Photo Wall – Bookish

Bookish gave readers a chance to spread their literary wings with a photo opportunity. They created giant wings out of books both beloved and not yet published. While they waited in line, readers talked to each other about which books in the wings they had read, which were their favorites, and which were on their TBR list. Plus, authors and publicists stopped by to find themselves or their authors in the wings. Check out some of the tagged photos here!

We left BookExpo and BookCon exhausted but inspired by the new ways that publishers are engaging readers, and the enthusiasm of attendees who will break into a run for a new book and wait for hours to meet their favorite authors. Until next year!

Proven Strategies: Strong Subject Lines in Email Campaigns

Tips and success stories from NetGalley’s marketing experts

Every day, NetGalley’s marketing team works with publishers and authors to help put their books directly in front of the NetGalley members who are most likely to read, review, and advocate for them. Through years of collaborating closely with clients of all types (from the “Big 5” houses to self-published authors, and publishers of all kinds of books–bestselling fiction to nonfiction and academic, religious, graphic novels, children’s and YA, cookbooks, and beyond) our marketing team has seen first-hand which strategies have worked to engage different kinds of readers.

Dedicated eBlasts are extraordinarily successful and NetGalley’s most popular promotion. Clients see outstanding results with a custom, highly targeted email campaign to meet their goals. The success of any email can be measured by both the Open Rate and the Click Through Rate (CTR). The Open Rate is determined by how many people open the email, and the CTR is determined by how many people click on a link within the email–for example to Request, Read Now, or Wish.

Today’s Proven Strategies post will focus on the first step to a successful eBlast: A strategic subject line. Remember that the subject line is your chance at a strong first impression, and it will determine whether the recipient will either open the email to find out more, or ignore it (or worse, mark it as spam). Here are some crucial tips:

Think about the recipient: Why are they receiving this email? Think about what your recipient is looking for, and use that to guide your messaging to ensure it resonates. Does it give them what they want?
Be clear and concise: The subject line should be 10 words or 50 characters max. This helps ensure that the subject line won’t get accidentally cut off on specific browsers or mobile devices.
Stand out: Inboxes are cluttered! Be sure your subject line catches a reader’s eye with an emoji or first name personalization.
If you can’t decide, test: Torn between two subject lines and unsure which will perform better? Run an A/B Test on a small percentage of the overall recipient list to see which subject line yields a higher open rate, and then use that as your subject line for the rest of the recipients.
Target strategically: Make sure the email is being sent to the right people. NetGalley can target specific member types, preferred categories and genres, comp titles and authors, and more. Our marketing team can help you determine which of our members will be the best fit for your book, your goal, and your budget.

Now, let’s see some of these tips in action with some recent successful subject lines. According to Mailchimp, a marketing email from a media or publishing company will have an average open rate of 21.92% (which is slightly higher than what Mailchimp sees as an overall average of 20.81%). Keep that baseline in mind as we look at these examples:

This custom eBlast for Berkley’s Those People had an open rate of 51%! The knife emoji adds drama and flair to an inbox, and the question is engaging. This concise subject line also immediately gives the reader a clear idea of what kind of book this is. This eBlast was targeted to a highly engaged, genre-specific recipient list who had already interacted with the author’s previous book.

This subject line for NetGalley’s Spring Young Adult Newsletter used a bit of reverse-psychology as a result of an A/B test. Our marketing team first tested this subject line against “YA books to add to your TBR right NOW” and found the “DO NOT OPEN” subject performed better in the test. It’s no surprise–it was attention-grabbing with that emoji, too! This newsletter ended up with a 46% open rate, and was sent to a highly engaged list of members who had previously interacted with similar emails.

This concise, compelling, and slightly mysterious subject line for I Am Yours from Amberjack resulted in a whopping 55% open rate! It responds to a recipient’s desire to connect in a meaningful way with a compelling new voice. The custom targeting for this eblast reached fans of comp titles, and readers who had interacted with promotions in the same genre.

Bonus Tip: Consider using a preheader, which is the preview text that follows the subject line in the inbox display. This can be just as important as the subject line! Make the preheader a call to action or use it as a short summary of the email content (we recommend a 35-50 character limit).

Have questions or need advice? Ask NetGalley’s marketing team – marketing@netgalley.com! We’re here to help, and want to help your book succeed. And, stay tuned for more best practices and success stories in our next Proven Strategies post.

Twitch – an untapped opportunity to connect with fervent fans

At NetGalley Insights, we have our eyes on internet platforms where we see community, enthusiasm, and fandom. In addition to coverage of YouTube, Twitter, and Instagram, we’ve explored Wattpad and Reddit. Today, we’re looking at Twitch and its possible use for publishers.

Twitch is the premier platform for video gamers. Primarily, Twitch users stream live videos of themselves playing video games. Then, other Twitch users watch those streams and chat with each other in the sidebar.

While most of Twitch is devoted to gaming, there are categories on Twitch for non-gaming content. And its non-gaming community is growing. As of late 2018, Twitch created new content categories to better meet the needs of its non-gaming streamers. Twitch streamers can now upload videos or livestream in categories like Food & Drink, Sports & Fitness, and Talk Shows & Podcasts.

Like Reddit, Twitch skews both millennial and male. According to internal Twitch data, 81.5% of Twitch users are male, with 55% between the ages of 18-34.

81.5% of Twitch users are male, with 55% between the ages of 18-34

Twitch is full of opportunities for publishers and authors to connect to a massive community of pop culture and nerd culture enthusiasts. If your author loves connecting directly with readers, Twitch is a great platform to speak to them.

Some Twitch streamers are already using their accounts to talk about books in their livestream. Often, these videos will end up categorized under Talk Shows & Podcasts, but can also be searched for using keywords in the search bar.

The format of a livestream makes it easier for streamers to connect to their audiences and to foster a real-time conversation. LegendofLorie, NetGalley member and Twitch streamer, told NetGalley Insights that she values “the fact that it is primarily a live platform, so you can quickly interact with your community instead of responding to comments after the fact. You can really incorporate your community into the discussion instead of focusing on one topic of a prerecorded video like YouTube.”

Affiliate links for ChrisChanTor’s Twitch book club

The most popular genres tend to be Science Fiction and Fantasy, which is unsurprising given the fantastical nature of many popular video games. But streamers are not exclusively interested in speculative or fantastical genres. For example, Twitch streamer ChrisChanTor hosts a book club on his channel that has included The Subtle Art of Not Giving a F***, Shoe Dog: A Memoir by the Creator of Nike, and more.

Bexyish, a Twitch streamer and NetGalley member, mostly uses Twitch for gaming, but does also incorporate book reviews into her stream. She told NetGalley Insights that she tends to stream herself talking about recent reads over a morning coffee. And her followers are paying attention. After hearing her talk about The Loneliest Girl in the Universe by Lauren James, one of her followers picked it up. He’s since gone on to read another Lauren James book, The Quiet at the End of the World. Her viewers have also told her that her endorsement of V. E. Schwab’s A Darker Shade of Magic encouraged them to start reading the trilogy.

Twitch streamers are also interested in growing book content on the site.

Vesper Dreams, another Twitch streamer, fantasy fan, and NetGalley member, already uses her Twitch channel to talk about books, but wants to do more.

“I’m hoping to find a way to bring bookworms into the Twitch community and open a way to be able to have live discussions, book clubs, and interviews with authors through social media marketing. I really think it’s time for readers to be able to find a place that they can go to and talk live with people who have the same interests in the same genre as them. I haven’t had a chance to interview any authors yet, but I’m really hoping to find a way to set that up especially live on Twitch instead of the usual text interviews or recorded interviews.”

In addition to providing publishers with an enthusiastic influencer community, Twitch also offers the chance for creative collaboration and building brand awareness. For instance, publishers could work with streamers to host author interviews, organize readathons, or preview unreleased new content from a hotly-awaited title. Or, if an author is a gamer, publishers could consider working with a streamer to have the author as a “guest star” on their stream, playing one of their favorite games while talking about their next book.

Gamers are happy to support sponsored content like this, or streamers partnering with companies. According to a 2017 Momentum WorldWide We Know Gamers study, the world of gaming and the world of Twitch is open to influencers partnering with companies. 82% of survey respondents said that sponsorships were good for the industry.

To find Twitch streamers who might be interested in reviewing your books or working with your authors, use keyword searches to see which Twitch streamers are already interested in or talking about relevant genres on their streams. Most streamers have contact info easily visible in their account, including links to social media, if you want to get in touch directly. And if you have a specific kind of game you’d like your author to play as a guest stream, browse the categories to find influential streamers who play that specific game. Books are a growing category on Twitch, and so finding the right partnerships will take some creativity in these early stages, but it’s clear that many streamers are looking to better integrate books into their channel.

Twitch isn’t a platform for every book or every genre. But for the books that intersect with gamer or geek culture, or will resonate with millennial male readers, it is rapidly becoming a powerful resource for finding devoted fans.

Putting Reddit on the Radar: Expanding beyond Facebook, Twitter, Instagram, and Goodreads

While many publishers and authors are already using social media platforms like Facebook, Twitter, Instagram, and Goodreads, Reddit should also be on your list of go-to social media platforms for connecting with enthusiastic readers.

Reddit, the self-described front page of the internet, is a website where members submit all sorts of content, from aggregated news to kitten videos. It operates by using subreddits. Subreddits are communities within Reddit for members to share information or discuss news and opinions related to that subreddit. Content is up-voted, and the most popular content makes it to r/all, which is one of the early places for content to appear before it goes viral.

There are subreddits for everything, for birds with human arms, goats defying gravity, and just about anything else you can think of. But, there are also subreddits for the hundreds of thousands of book-loving Redditors, too: Books, YA Lit, Fantasy, and audiobooks to name a few of the most popular ones.

Reddit’s most vibrant book conversations happen around personal recommendations. Subreddits like r/SuggestMeABook concentrate explicitly on personal recommendations rather than formal reviews (although a recommendation is, in part, a review). Book clubs are also a strong organizing principle for book talk on Reddit. Some subreddits are specifically designed as book clubs (like r/The Betterment Book Club) and some have a book club component (like r/Urban Fantasy).

https://www.reddit.com/r/suggestmeabook/comments/b88890/game_of_thrones_season_8_finally_starts_on_the/

Unlike many other popular social media platforms, including the ones with the strongest bookish presences, Reddit skews male. According to Pew, approximately 67% of Redditors are male.

For more demographic insight, the subreddit moderators for r/Fantasy have been running a census of their members for the past few years. You can see census results here. Included are self-reports from Reddit fantasy readers about where they buy books, how much they spend on books annually, plus other genres they read in.

Like any other reading community, the moderators on Reddit want to learn more about their communities so that they can provide content that their community will be most excited for. For r/Fantasy, some of this content takes the form of AMAs (“Ask Me Anything”), Writer of the Day, Group Reads, and Book Bingo. All subreddit moderators are listed on the right-hand side of a subreddit’s homescreen.

NetGalley member and moderator of r/Fantasy, MikeOfThePalace describes the origins of r/Fantasy’s Writer of the Day program. “The self-publishing boom is one of the best things to happen to publishing in decades, and finding those hidden gems is always amazing (plus hipster bragging rights for reading someone before they were cool, of course). [So] we have our Writer of the Day program specifically for the not-yet-famous. The community knows that Writer of the Day is someone they won’t have heard of, and generally approach them with an attitude of looking for something new and supporting aspiring authors.”

MikeOfThePalace told NetGalley Insights that he and his fellow moderators are already being pitched new authors and titles from publicists across sci-fi publishing to increase visibility for their newest books.

While engaging with Redditors is a bit more convoluted than simply asking for a review, Reddit engagement has the capacity to reach new audiences and to filter up to a much broader audience through up-voting. Publishers could consider submitting their authors for an AMA, sending relevant subreddit mods a NetGalley widget or collaborating on unique ways to boost visibility for their titles for an eager audience.

We hope more publishers will keep Reddit on their radar in the future for social media influencer outreach.

For more on industry best practices, subscribe to our weekly newsletter. And, stay tuned for more Reddit coverage. We’ll be talking about the most powerful tool for publishers and authors on Reddit, the AMA.