How The New Press used NetGalley to engage Dr. Tressie McMillan Cottom’s fanbase, while finding new audiences
The New Press publishes books that straddle the lines between academic and mainstream. Often, they publish works by academic authors geared towards a popular audience. This means that their marketing strategy needs to appeal to several kinds of readers – academic readers need to be assured of the intellectual rigor, while mainstream readers need to feel invited to engage in complicated discourse.
Thick: And Other Essays by Dr. Tressie McMillan Cottom, published in January 2019, exemplifies this dynamic between the academic and the mainstream. For Thick, The New Press was working with a professor of sociology who also happens to have a significant Twitter following and co-hosts a podcast with Roxane Gay.
Brian Ulicky, Director of Marketing and Publicity at The New Press, used early NetGalley reviews to demonstrate the effectiveness of pre-publication marketing efforts to Dr. McMillan Cottom. Seeing these early reviews encouraged her to share the NetGalley listing on her own social media platforms, engaging an audience that already loved her, whether or not they were on NetGalley. As NetGalley reviews rolled in, buzz for Thick really picked up, resulting in editorial attention from Goodreads and inclusion in a Kindle Gold Box deal (not to mention reviews from the New York Times Book Review and Los Angeles Review of Books).
Thick comes out in paperback on October 1.
How does NetGalley fit into the workflow at a small indie publisher like The New Press?
For a good number of our authors, their first book with The New Press is their first book period (or at least their first non-academic book) and I think for any new author their book may not start to feel truly real until they see reviews of it in the world. Sharing NetGalley feedback with authors is a particularly gratifying part of the run-up to the publication date and has become really important to us in garnering early consumer reviews for our path-breaking works of nonfiction. We are particularly proud of our bestselling progressive education list (a very different subject area from my previous houses), and we wouldn’t be so successful at this publishing area without the support of teachers and librarians who adopt our books into their work and communities. I have loved connecting with educators and librarians on NetGalley for books such as on Monique Morris’s Sing a Rhythm, Dance a Blues or James Loewen’s Lies My Teacher Told Me: Young Readers Edition. The latter has been a particular hit for NetGalley users putting together home-school curricula.
In the past, I worked on quite a bit more fiction than I do these days, and fiction is clearly a large part of the NetGalley community and a big part of my past experience with the platform. The New Press publishes select works of fiction, much of it in translation from the French, and we’ve had some great success with our fiction on NetGalley, like last year’s Slave Old Man by Patrick Chamoiseau or this year’s Minutes of Glory by Ngũgĩ wa Thiong’o..
What were your goals for Thick on NetGalley?
Our goals were to build word-of-mouth buzz among booksellers, librarians, and book buyers on Goodreads, Amazon, and other consumer reading sites and social media. We felt from day one we had a very special book in Thick and I couldn’t wait to see that gut feeling confirmed with as-early-as-possible reads. And it paid off when, for example, Goodreads selected it for one of their spring editorial newsletters based on the strength of its reader reviews (which also led to a Kindle Gold Box deal over the summer).
You ran a homepage title promotion for Thick in the week after Thanksgiving. Tell us why that timing was the right choice for you.
The book went on sale the first week of January 2019 – this can be a sort of tricky spot as the big fall publishing season winds down and people tune out a little during the holidays. We had review copies landing in the world right after Thanksgiving and so I also wanted to make sure we had a stream of consumer reviews coming in shortly thereafter, just as we were doubling down lining up author media appearances first thing in the new year. Also that cover is pretty iconic and appealing – I just wanted to see it everywhere.
Thick was listed as a Read Now title. Tell us how you came to that reading option and what benefits it gave.
Thick definitely has an intriguing package and title if you already know the author’s work, but if you don’t know it, I didn’t want there to be any friction or hesitation if someone came across an essay collection by a new author and had the impulse to check it out. Listing it as Read Now meant that anyone who was even a little intrigued could check it out and fall in love with Dr. McMillan Cottom’s voice.
How do you handle the challenges of promoting a book that might seem inaccessible or academic to a broad audience?
The core of The New Press’s mission and publishing program is to bridge the gap between a broad reading audience and new ideas and voices in the academic and social change worlds. We try to make sure our titles, subtitles, and jacket designs are appealing and put you in the picture without requiring too much prior knowledge from a reader; we work hard to get blurbs from recognizable names; and we aim for as much mainstream media coverage as we can get. We know there are readers out there who are hungry for books that challenge and inspire – it’s our job to find them – and sometimes on NetGalley, they reveal themselves!
The cover art for Thick received overwhelmingly positive feedback. How do you use Cover Ratings data internally?
Covers are one of the most important pieces of marketing any book gets and if the NetGalley community loves our designs, we must be doing something right. It’s helpful to have early feedback inform and confirm our very involved, iterative process of designing and choosing covers.
24% of members with access clicked to read Thick because they were familiar with Dr. McMillan Cottom’s work and 40% were drawn in by the book description. How did you think about connecting with these two different groups – the ones that were already fans of Dr. McMillan Cottom and those that were taking a chance on a new-to-them author?
The recipe for success varies from author to author. We knew that Thick gave us an opportunity to publish a book by an author with both a substantial following and the potential to reach many, many more readers with her sharp mind and her signature dexterity on the page. The marketing, title, cover, positioning are key to reaching new readers, and for a book as smart as Thick, getting early reads and reviews from NetGalley users plays an important role in spreading the word.
Dr. Tressie McMillan Cottom has over 90k Twitter followers and made a point to let her Twitter followers know that Thick was available on NetGalley. How did you work with her to help bring new readers to NetGalley to access Thick?
We want our authors to see how much we’re doing to promote their books and we always point out NetGalley as one of our tools. I think Tressie saw the power in early reads pretty soon after the manuscript was done. We posted the final pass as soon as we could, shared with her a few of the first positive reviews we got, and the rest is history.
How did you use the positive reviews you received on NetGalley? Did you share them internally, use them in your pitches or press materials?
All of the above. We shared them with the author (fair to say Tressie loved seeing them roll in), with media, and with our sales reps and bookstore partners. It’s always great to have fresh material and feedback in your third or sixth or fifteenth conversation about an upcoming book.
NetGalley members shared their reviews of Thick to social media over 700 times! What did you do to encourage that social engagement or what do you think inspired members to share their feedback so broadly outside of NetGalley?
I think one of the things Tressie is uniquely brilliant at in Thick and on social is connecting the big picture with the personal in a way that clarifies both vantage points. When she’s talking about structures she’s talking about herself, and she inspires (and encourages) her readers to do the same. So it was rather organic. Her readers clamor to spread the word about her writing.
Brian Ulicky is the publicity and marketing director for The New Press, an independent not-for-profit publisher of books to build social change, where he oversees publicity, marketing, advertising and digital strategy plus institutional development partnerships and strategic communications initiatives. Before that he was in the publicity department at Simon & Schuster and was publicity director at Blue Rider Press, where he planned and executed campaigns for multiple New York Times bestsellers. He lives in New York City.
Read the rest of our case studies here!
*Interviews have been edited for clarity and length.