
The Spring IPG conference was held in London on 11 February. It’s a vibrant and eclectic program of lectures, seminars and panel discussions, and always provokes much food for thought. Here are our half-dozen takeaways from the days’ sessions!
1. It’s important to ask yourself the right questions
In his keynote speech, Ajay Chowdhury – tech entrepreneur with Shazam and acclaimed crime writer – talked of a series of questions one should ask oneself when undertaking any big project. These were:
Does it matter?
Does it work?
Can you win?
It was a great starting point to the conference, and I think this interrogative approach to new and existing work processes and functions is really important. Asking yourself why you’re doing something can sometimes be as valuable as doing it in the first place.
2. AI – it’s complicated…
Ajay Chowdhury was the first, but by no means the last, speaker to talk about the power, pitfalls and possibilities of AI. It is just three short years since the launch of Chat GPT, and when George Walkley (publishing technology expert and provider of the IPG’s training in Artificial Intelligence) later asked the audience how many people had used AI in the last week, almost everyone raised their hand. The publishing industry’s legitimate fear of the effects of AI is also balanced by the fact many, possibly most, use it on a day-to-day basis. As do their readers!
George’s very practical presentation echoed what Ajay had said earlier: that AI is brilliant at some things, but isn’t the answer to every question. Use cases, like specific research that could significantly reduce time spent, contract checks, and data analysis remains perfect for AI – though George did warn that AI hallucinations, according to OpenAI, are mathematically inevitable. Which leads us to…
3. Authenticity and trust matters…
BBC’s culture and media editor Katie Razzall gave her keynote address regarding how we trust our sources and said that “information is important, but so is who you get it from.” – and increasing this is moving away from institutions to individuals. Where we source our information is now a key battleground. Social media is no longer social: it is just media. The algorithms make sure that we are seeing content it believes we wish to see, and curates our view of world accordingly
4. And books are trusted and authentic
Books remain the gold standard of trustworthiness. But with that comes a responsibility for publishers to ensure their books are rigorously checked and meticulously researched. Katie Razzall expressed surprise that “there didn’t seem to be as much fact-checking of that work and due diligence around it as we would do in news journalism.” With individuals becoming bigger than brands, the onus is on both to ensure that what is produced meets the standards expected by readers.
5. Reading enjoyment is at its lowest level in 20 years…
In his keynote speech regarding the National Year of Reading, Jonathan Douglas, CEO of the National Literacy Trust, showed a graph showing the consistent year-on-year reduction in reading enjoyment. Jonathan argued that this leads to a number of negative social outcomes, including reduced educational attainment and a lack of social mobility. The theme of the National Year of Reading is GO ALL IN – meaning if you like something, you can improve your knowledge, and love of it, by reading about it.
6. But it’s not all doom and gloom!
In a panel devoted to working with booksellers, Bea Carvalho from Waterstones and Sarah Walden of online retailer World of Books both mentioned that non-fiction was up year-on-year, despite many media reports suggesting that non-fiction publishing was struggling to find readers as people migrated to audio and podcasts. Viviane Basset also ran an excellent masterclass in marketing and publicity, which showed that grassroots appeals, as well as events and thoughtful interaction with influencers can make a huge difference to sales and engagement.
As Bruce Daisley, formerly of big tech businesses including Twitter and YouTube, said in the final session of the day: “Books remain one of the things we celebrate spending money on… From an outsider’s perspective on publishing, there are plenty of reasons to fill up the positive column.”















