Case Study: Chilly da Vinci

How NorthSouth Books used timely subject matter, modern visuals, and Read Now availability to give pre-publication buzz to the story of an inventive penguin

On NetGalley Insights, we highlight the successes of NetGalley publishers and authors, and share some of their strategies. Today, we’re talking with Heather Lennon, managing director at NorthSouth Books.

Below, learn about how she used NetGalley to gather over 100 pre-publication reviews for Chilly da Vinci by Jarrett Rutland. Chilly da Vinci tells the story about a young penguin inventor, tapping into current trends in STEM education for young readers, as well as the maker movement, all with a modern and appealing visual style.

The market for children’s books is especially hot right now. What do you think is unique about this particular segment of the publishing industry, as it relates to marketing and publicity?

Picture book publishing is very interesting in that it’s a visual medium, art and story together. We highlight the illustrations and the story in every book. Right now, I think that is a huge positive as far as coverage in blogs, Instagram, online and in print review journals. For Chilly Da Vinci, Jarrett Rutland’s artwork is so fun and striking–it just pops off the page, so I think it’s very appealing to reviewers.

Where does NetGalley fit into the overall strategy and timeline for Chilly da Vinci?

NetGalley is very important to NorthSouth Books! We always offer our lead titles on NetGalley. We aim to offer them 3-6 months in advance of publication. It’s really helped us reach readers, grow our brand recognition, and amass reviews online.

Which segments of the NetGalley community were most important to you? How did you go about reaching them?

Asking who is most important is like asking my mom to name her favorite child! We love them all. I will say….librarians have been a big part of our publishing program forever. Booksellers are enormously important in the life of a book–we are small enough that we never take a book being in-store for granted. Bloggers, tweeters, instagrammers help us get out the word!  This is our world, and we’re lucky to be a part of it.

Chilly da Vinci is a Read Now title. Tell us why that was the right decision for making the title available widely to NetGalley members.

I don’t set a lot of hoops to jump through to get to our titles on Netgalley. I am thrilled that NetGalley members want to open the book. I truly believe, if you read our books, you will enjoy them, you will recommend them and review them. So Read Now is always my preference.

Most NetGalley members who clicked to read Chilly da Vinci listed the cover and the description as the reason for their interest. It comes as no surprise, given that the author is also the illustrator! Tell us about how you created compelling copy for the Title Details page.

It was important to everyone at NorthSouth that we convey that Chilly is a do-er, that this book would appeal to the maker movement. And that Chilly never gives up. And then in general, I think one of the most important things is clean, readable copy, especially online. It’s so basic, but it’s important to make sure that your info has uploaded correctly–not doubled or tripled or cut off in some weird way!

Tell us more about strategies you used to leverage your NetGalley listing outside the site.

Every book has a tip sheet that is fed out online. The sales reps use it to sell the book, and it gets uploaded to Edelweiss–which lots of bookstore buyers use for their job. Whenever we upload one of our books on to NetGalley that is a sales bullet that’s fed out to the world.

How will NetGalley be incorporated into your post-pub strategy?

We will be following up with everyone who reviewed Chilly with  a pre-on-sale newsletter with activities and info about Jarrett Rutland’s events. The book launch will be held at an ice cream shop in Asheville on Saturday, Dec. 8. We hope that NetGalley members who loved the book will attend.

What is your top tip for publishers to use NetGalley to its full potential?

Download the reviews and keep those members in mind as you work on future books. It’s not just seeing what people think about this book, it’s being able to reach out to them for the next book as well.*

*NetGalley recommends using the Detailed Activity Report or the Feedback Report to see which NetGalley members are requesting, reading, and reviewing your titles.

Heather Lennon is the managing director of NorthSouth Books.

Chilly da Vinci goes on sale Dec. 4. You can preorder it here.

Interviews have been edited for clarity and length.

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How to Use Wattpad If You’re an Author

The Internet is a social place. It’s where readers find their next book, where authors stay connected to readers, where publishers keep abreast of new voices, and industry newbies hunt for their first jobs in the field. “How to use…if you’re…” breaks down best practices for literary social corners of the Internet for different players in the publishing industry.

At BookExpo, we sat in on the panel discussion “Industry Disruption and the Future of Finding Rising Stars.” During that panel, Lindsay Summers, Wattpad star, discussed how she used Wattpad first as a way to read new stories, then a creative outlet for her own storytelling, and eventually as a vehicle for a book deal.

So, today we’ll be looking at how independent authors can use Wattpad to sharpen their own storytelling skills, connect with other authors, and grow a community of dedicated readers.

Using Wattpad as an Author

Wattpad is a great place for authors to experiment with serial storytelling, and to connect with passionate readers from all over the world. Authors can use it to hone their voice, get immediate feedback from readers, and expand their audience.

What is Wattpad?

Wattpad is a socially engaged and enthusiastic community of writers and readers. With a global community of 70 million members, and over 565 million story uploads, the platform is a vibrant place full of passionate readers and emerging writers. Most of the stories on Wattpad are geared toward young women and tend toward YA, Romance, Sci-Fi, and Fantasy, although other genres have devoted followings as well. The website is free to use, for both writers and readers.

Some Wattpad authors have even transitioned their Wattpad stories into traditionally published novels, or turned into TV shows or movies. Others have worked with companies to create branded content on the site. Huge successes like this may be outliers, but even if Wattpad doesn’t turn into a star-making vehicle for you, it is a place to grow as a writer, and to connect with an audience that is invested in your voice.

Hone your voice

Because Wattpad writers publish their stories serially, you have some flexibility to play around with your style. If you realize after a few chapters that the way you’ve been formatting dialogues is clunky, shift gears. If you intended your story to end with the heroine falling for her shy best friend, but realize that the femme fatale is a better fit for the story arc, you can reshape the plot as you write. Wattpad lets you change direction without having to rewrite your whole story.

But as you experiment, don’t forget about the reader! If a reader is clicking through several chapters at a time, they will likely be frustrated if you are making huge structural changes, like switching from third person to first person or turning your dystopian YA story into a sweet teen romance. If you do decide that your story needs a dramatic change, try starting a new one entirely.

Be sure to check out Wattpad’s Writer’s Portal, for both inspiration and practical advice.

Get feedback from readers

One of Wattpad’s most exciting social features is the line by line commenting. Readers leave comments on Wattpad stories, and can even comment on a particular sentence, showing precisely where they are having an intense reaction. You can see what readers are loving and what is drawing them in. You can also learn if your writing is registering with readers in a way that you don’t intend.

Grow your audience

With Wattpad’s huge global community, you can find kindred spirits, both as readers and fellow writers. Joining message boards, called Clubs, can help you become more involved in the Wattpad community. Industry Insider is geared specifically towards authors, and full of threads about the nuts and bolts of the publishing industry (from copyright to cover art) and general community encouragement. You can also join communities of readers who are reading stories similar to the ones you write, or the ones you like to read. See what readers are saying, and jump in on the conversation!

You can also engage with readers and other writers on profile pages. All member profiles, both writers and authors, include a Conversation section for members to chat with each other. Get to know writers whose work you admire by commenting and striking up a conversation. And when readers comment on your profile, make sure to respond! It’s a great way to cultivate a dedicated community of readers.

Check out more tips and strategies for independent authors here, and be sure to subscribe to NetGalley Insights so that you don’t miss a post!

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BookTube Basics for Marketers

What is BookTube?

BookTube is the segment of the YouTube community dedicated to reading and reviewing books. Like any other community on YouTube (like gamers or beauty bloggers), BookTube has its own celebrities, norms, and unique quirks. The bulk of BookTubers read primarily YA novels, although not exclusively. BookTubers are enthusiastic, and tend to be quite high-energy.

According to YouTube, the BookTube community has over 200 million views of videos, and engagement is growing. Comparing July 2017 to 2018, engagement with BookTube videos is up 40%. This demonstrates both the reach of BookTube, and its effectiveness. Because of the intimate nature of these videos, reviews feel like recommendations from a friend rather than from an impersonal cultural gatekeeper.

Who are BookTubers and their audience?

Most BookTubers are millennials, and, like the rest of the trade fiction and YA market, skew female. The BookTube audience comprises primarily millennial and teen book enthusiasts. Marketing teams at children’s or YA publishers and imprints work with BookTubers to gain access to an audience of enthusiastic young readers who are already active on YouTube, as opposed to other media outlets, or even other social media platforms (i.e. Facebook or Twitter).

What is a BookTube video?

There are many different kinds of BookTube videos. Here are a few of the most common:

  • Book Haul: The BookTuber will go through the pile of books that they recently received, or purchased. It’s a roundup of what titles they are most excited to read.
  • Book Tag: Book Tag videos are centered around a specific theme or challenge, for example “Out of My Comfort Zone.” A BookTuber will respond to all questions in the tag, and then tag other BookTubers to participate as well to keep the conversation going.
  • Bookshelf Tour: BookTubers show their own collections of books. These videos show how a BookTuber organizes their books; by color, genre, To Be Read, and more.
  • Readathon: Readathons are interactive reading marathons hosted by one or more BookTubers. Often they have special challenges and rules, and integrations with other platforms, like Goodreads and Twitter. These readathons take place over set period of time The BookTubeAThon is an annual readathon hosted by multiple BookTubers.
  • Reviews: BookTubers give their impressions of a book, including a summary. Similar to any other kind of book review.
  • Unboxing: A popular style of YouTube video even outside of the BookTube community. BookTubers will open boxes of books, often sent to them either by a publisher or by a book subscription service.
  • Wrap Up: Wrap up videos are recaps of books that BookTubers have read during a given set of time. Often, these will be annual. They can function as a BookTuber’s “Best of” list.

How do I find the most relevant BookTubers for my titles?

Research BookTubers the same way that you can find relevant influencers on other platforms. Searching hashtags like #BookTube or #BookReview will give you a good overview of the community, but might be too broad for truly targeted searching. If you are publishing a YA dystopian title with a Latinx protagonist, try searching for BookTubers who have engaged with similar titles, or searching #YADystopia or #OwnVoices. Then, see who has high counts of followers and strong engagement from their audience in the comments section.

Once you have identified a few key BookTubers for your needs, consider looking at who they have listed under “My Favs” on their profile. Or, keep an eye on who BookTubers are tagging in their Tag videos. Learn who BookTubers are following and communicating with to gain a better grasp of the community landscape.

How can I engage with BookTubers to reach their audience?

Many major book publishers are already working with BookTubers to meet an enthusiastic market of young readers where they already are, with popular BookTubers receiving many requests from publishers and authors. WhittyNovels offered some tips about how publishers and authors can increase their chances of having their titles reviewed by a BookTuber.

Publishers should send print or digital galleys to BookTubers as they would to any other influencer (most BookTubers post contact information in the About section of their page) but the video format does offer some unique opportunities that publishers can take advantage of to drive creative strategic marketing decisions.

Publishers (or retailers) can also work with BookTubers to sponsor unique content. For example, Barnes and Noble sponsored a book haul with Linh Truong. Publishers can send galleys in special packaging to encourage BookTubers to feature their titles in unboxing videos, as Simon & Schuster did for the release of Lady Midnight. Or, work with BookTubers directly to create an unboxing video, as Penguin Teen did with JesseTheReader for A Map of Days (see right). Consider asking BookTubers to feature your titles for a readathon to boost awareness and enthusiasm, or work with multiple BookTubers to create a themed Tag video around your upcoming title. BookTubers grow their audience by consistently providing entertaining and creative content. Offer something new and exciting that will keep their fans engaged, and build a mutually beneficial partnership.

Stay tuned for more BookTube coverage!

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Up Your Instagram Game with Stories

Most publishers already know that they need to be on Instagram. It is a thriving platform for businesses. There are 1 billion active accounts on the site, per month. And of those accounts, 80% follow at least one business.

After you’ve mastered the basics of the perfectly arranged photo of your book surrounded by aesthetically pleasing and thematically appropriate props, #bookfacefriday, and engaging your followers by asking questions for them to answer in the comments, it’s time to use some of Instagram’s other features to engage your audience and build enthusiasm for your list and for your brand as a whole.

Instagram Stories let users post disappearing slideshows of both photos and videos. Stories are visible on a profile for only 24 hours, unless the user decides to pin them to their profile as a “highlight,” in which case they will be available indefinitely. In a story, a user can create a temporary post, ask a question, create a poll, and more.

Many brands and companies are already using Instagram Stories as part of their overall strategy. According to Instagram, 50% of businesses on the site create a story within a typical month. And members are engaging with these stories. Over 400 million members use stories every day and 1/3 of the most viewed stories on Instagram are from businesses.

Take a look at some creative ways publishers (and a library!) are using Instagram stories to share updates, highlight their offerings, and grow their brand.

Engage your audience with quizzes and questions

Dutton took advantage of some nasty winter weather to post a timely quiz as a story, featuring their titles. They asked their audience what kind of survivalist personality they identified as, and showed stacks of books with the different character archetypes represented. Quick yes or no quizzes are low-impact ways for your followers to engage with you. Ask questions, and post the results! Posting responses signals that your audience is engaged. The audience will instantly see the results of the poll once they have responded. You can see who has responded and how by swiping up on your story post.

Grow your newsletter list

Penguin Random House uses stories to invite their audience to receive customized book recommendations from their list. Followers who click for recommendations are brought to Penguin Random House’s website and invited to fill out a brief profile with genre preferences. They are given recommendations by genre and added to Penguin Random House’s newsletters. It’s a quick way for PRH to move their audience from Instagram to their website and to put them on their mailing lists for relevant releases, all the while offering something of interest to their followers.

Offer a sneak peek

Verso Books teases new releases, like Jenny Hval’s forthcoming Paradise Rot, in their stories. They give followers a little taste within the Instagram story itself, and also a link to read a fuller excerpt on Verso’s website. Like Penguin Random House, they are using stories to drive traffic to their website by providing interesting content.

You can also consider taking a page out of New York Public Library’s book and post whole texts (or maybe just a chapter). Consider using this as a special time-based promotion. For example, read the first few chapters of an upcoming title for one week only.

Share your list

Grove Atlantic uses their stories to showcase their most current titles. Followers can click through their highlighted stories to see what titles are currently or recently pubbed. Effectively, it’s a catalog on Instagram, full of well-composed photos, reveal videos, and blurbs. For your audience who might not spend the time to go to your website to look at your most current releases, Instagram stories is a great way to keep them informed about your most important titles.

Use stories to highlight events without distracting from your grid

One of our favorite publisher Instagram accounts, Graywolf Press, has a visually pleasing grid full of bright colors and clean lines. They use their highlighted stories to keep their audience aware of upcoming events while maintaining their Instagram’s overall aesthetic.

 

 

 

 

How have you used Instagram stories? Let us know in the comments. We hope to feature your success stories in future posts.

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Case Study: The Trans Generation by Ann Travers

How NYU Press used strategic timing, leveraged comp titles, and engaged with NetGalley members to make The Trans Generation a success

On NetGalley Insights, we highlight the successes of NetGalley publishers and authors, and share some of their strategies. Today, we’re talking with Betsy Steve, publicity manager at NYU Press about how she used NetGalley to ensure that The Trans Generation: How Trans Kids (and Their Parents) are Creating a Gender Revolution got the enthusiastic launch it deserved.

Published on June 5, 2018, The Trans Generation uses interviews with trans children and their parents to explore gender in the 21st century, and the experiences of navigating schools, healthcare, and society as a trans youth. Written by trans activist and advocate, Ann Travers, The Trans Generation is designed for both academic and popular audiences.

Our audience is always eager to learn more about how others are planning their publicity and marketing efforts on NetGalley. Where did NetGalley fit into the overall strategy and timeline for The Trans Generation?

At NYU Press, we find that NetGalley exposure plays an extremely important role in elevating the titles that we believe have potential for a more general readership. These are also titles that we want on librarians’ and booksellers’ radar as soon as possible.  We pay close attention to early feedback from users as it helps us position our books in the marketplace.

We knew in the early stages of planning for The Trans Generation that NetGalley would play pivotal role in its success. Last year, we had a separate book dealing with issues affecting the transgender community that was hugely popular with NetGalley readers, so we knew that there was a strong interest in the topic. As soon as we were ready to make ARCs, which for us is about 4-5 months ahead of publication, we posted the materials to NetGalley. We were able to use the widget in our ARC follow up and also email reviewers that we work with who primarily use digital galleys. The book’s publication month was during Pride month, so we also wanted to do a push with readers during that time.

Tell us a little about the various communities you focused on to promote The Trans Generation.

Outside of the academic community, we definitely wanted parents and caregivers of trans or gender fluid children to be made aware of Ann’s work. The book also has important information that can help teachers, social workers, community organizers, LGBTQ activists, even lawyers and medical providers.

With so much interest from a wide variety of readers, how did you use NetGalley to access these different readers?

Our previous success with Beyond Trans by Heath Fogg Davis helped inform who in the NetGalley community might be interested in The Trans Generation, so we targeted those same users. We were thrilled by the response from parents, many of whom I think were drawn to our book because of the title and cover. We also made mention of the author’s deep involvement with the trans community in our marketing copy to highlight that they are more than just an academic researching this area. Ann is deeply committed to the improving the lives of anyone who identifies as trans.

In what ways were these specific communities important to the success of the book?

Many of the reviews left on Goodreads, NetGalley, and Amazon were from parents or general readers interested in learning more about the trans community. It was fascinating to read that they learned so much from Ann’s work and that they would recommend the book to friends, their local libraries, and community outreach groups. We are thrilled that the book carries a 4.3-star rating on both Goodreads and Amazon, which we believe has helped in the book’s success.

What about the trade community on NetGalley? Were Reviewers, Librarians, Booksellers, Educators or book-trade media especially important to you? Why, and how did you go about reaching them?

The trade community is very important to us. Though we are an academic press, the titles we choose for NetGalley are accessibly-written on topics that appeal to a broad readership. We have cultivated an extensive list of auto-approved librarians and media that regularly check on our listings. We also notify users when we have a book they may be interested in because of their previous activity.  When we see that a user posted a review to a blog or website, we make sure to tweet out the link.

How did you optimize your Title Details page to drive requests and reviews for your book?

For this, we made sure to add all the excellent advanced coverage the book received in the “Advance Praise” section. We find that endorsements from library pre-publications and other long lead media appeal more to general readers than praise from academics and scholars. We also added to the title page all the amazing reviews users submitted.

Which NetGalley marketing tools did you take advantage of? How and when did you use them to increase interest?

NetGalley offers some excellent marketing opportunities that I take advantage of whenever they fit with our titles. For The Trans Generation, we nominated it to appear in the “Featured on NetGalley” promotion that coincided with “GLBT Book Month,” which was a perfect and timely tie in.  We definitely saw an uptick of requests once that ran.

How did you engage with members who requested access? How did this fit into your overall timeline for marketing and/or publicity?

We create a personalized approval email for each title that encourages members to leave reviews on sites such as Goodreads, Amazon, B&N.com and their independent bookstores’ website. We rely on their positive feedback on these platforms to boost our titles’ visibility.  For The Trans Generation, we did a promo push to celebrate both pub and Pride month with all members who requested access. This was a follow up email that encouraged members, if they hadn’t already, to please leave a review of the book as a way to celebrate Pride. We did see an increase in engagement after we sent that campaign.

How has NetGalley been incorporated into your post-pub strategy?

For our more popular titles, like The Trans Generation, we often leave them up for a few months after pub. We definitely want to leave enough time for users to leave reviews with Amazon.  National and local review coverage plus radio interviews often provoke members to look up a book and it’s important to us that everyone who is interested in our titles have an opportunity to download them. We also will use the widget in course adoption campaigns that may go out after the pub date.

What are your top tips for academic publishers and nonfiction publishers listing titles on NetGalley?

  • For academic publishers, try to post titles that are accessibly-written and would appeal to a general reader. This definitely helps with relationship building.
  • Take advantage of the NetGalley marketing programs.  They do an excellent job making readers aware of books they might be interested in.  It’s a great way to boost your visibility on the platform and gain some new readers.
  • NetGalley is a process.  The more you take the time to engage with users, the stronger your following becomes.

Betsy Steve is the Publicity Manager at NYU Press.

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Break Through the Noise: Building Pre-Pub Discoverability & Buzz

Before a book goes on sale, publishers and authors must consider what will help that  book break through the noise in the market. While there’s no easy answer for how to make a book stand out, there are strategic ways to help it along. Here are some of our best practices for thinking about building pre-publication discoverability and buzz.

The devil really is in the (metadata) details

Metadata refers to all of the rich information about your book that helps readers discover it, including information like the title, author name, book description, ISBN number, category, and keywords, among other details. Metadata is extremely important, especially if you want your title to show up in recommendation algorithms on retail sites. In a digital marketplace, where readers aren’t looking at any physical objects, discoverability relies on these details. For instance, if you don’t have any categories in your metadata, the book will simply not show up in any category that readers may be browsing. It’s like putting your book in a bin full of other random books, instead of placing it carefully on a shelf among similar books for readers to find.

For more information on metadata, Publishing Perspectives has a nice overview of metadata from 2011 that is still relevant today. Nielsen recently published a paper on the relationship between metadata and sales. And if you’re really curious about metadata in today’s publishing landscape, BISG has plenty of resources.

Goal-focused strategies

It’s important to set and monitor goals for your marketing and publicity efforts during the entire life of the title; from pre-publication to publication, and even through backlist, if appropriate. For all of these strategies, ask yourself: What am I trying to achieve with this promotion? What constitutes success? If the promotion is not achieving my goal, what will I try next?

Gain early impressions

“Effective frequency” is the concept that consumers are more likely to complete a purchase after having seen the product a certain number of times. While there  is no magic answer about what that number might be, we do know that visual and name recognition are crucial. The more your title, book cover, and author name are out in the world, the better. So how do you go about getting all those eyes on your book, especially before it’s on sale?

You already know that galleys are a great way to start buzz about a new book. Whether you’re sending printed galleys, utilizing NetGalley to deliver secure digital galleys, or using BookishFirst to give readers a sneak peek at your book and a chance to win a galley in a raffle, you should think about whose eyes you want on that early content, and why.

Reaching influencers

When you’re thinking about the right audience to create pre-publication buzz, make sure to consider influencers like librarians, booksellers, and educators. These are some of the most important voices for building word-of-mouth buzz about books, and are important advocates for books in their communities. Identify trade publications that these influencers are reading, like Library Journal and Booklist, and focus effort there. Pitch the title for review or use some of your budget to advertise in that space. Plus, be sure to leverage any reviews you receive by adding Advanced Praise blurbs to your metadata, share them on social media or in press releases. These are widely trusted and respected outlets, and their reviewers’ opinions are held in high regard.

Don’t forget that many libraries and independent bookstores have blogs. Reach out to your local branch of the public library and talk to your neighborhood bookseller about reviewing your book, or nominating it for recognition on the Indie Next List, LibraryReads, or Loan Stars, all of which are monthly lists based on recommendation by those influencers.

Early reviews

When you solicit reviews in a targeted way, it’s likely that you’ll see a greater return on the number of copies you’ve given out. Figuring out who the most likely reviewers are takes time, but it’s a worthwhile endeavor. Before you start, determine where you would like your book reviewed, and why. Where is your target audience going for book recommendations? A bevy of reviews in that space is a convincing argument to a reader that yours is a book being talked about, and that they should join that conversation.

Keep your goals in mind during all your efforts, and continue to reevaluate how your strategies could change based on results. And don’t forget: every time someone sees your book, it’s a valuable impression.

Originally published on Booknet Canada, March 9, 2017

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Intern Survival Guide

One of the most common ways to gain experience in publishing–to get a foot in the door, learn what “querying” means, and figure out exactly what an editor does–is to intern. Internships help students and early career professionals determine which aspects of the publishing industry are the best matches for their interests and aptitudes and develop relationships with mentors across the industry.

Olivia Loggia, currently an intern at BookEnds Literary Agency, has been giving tips for interns in an #internsurvivalguide on Instagram.

Today, she’s sharing some advice about how to find an internship, stand out in the application process, and make the most of it both during and after.

Before you started your internship at BookEnds Literary Agency, what was your process like while searching for a position?

Truthfully, I was hungry for any opportunity I could get, and so my search for an internship was extensive. I wasn’t (and still am not) set on just one career path, and so I applied widely, both at literary agencies, and other companies that deal with creativity and entertainment. I knew I wanted exposure to publishing, and potentially a career in publishing in the future, and the only way I thought I’d have a chance at breaking into the industry was an internship. What specifically excited me about BookEnds was its close-knit, yet simultaneously far-reaching team. I knew that in-office I would be working closely with James and Jessica F., which would give me the opportunity to learn from them directly, and develop the skills necessary in a small team. But outside the main office, BookEnds actually has a big team, something that I think sets it apart from other literary agencies. Taking on a diverse range of genres and a wide audience, I knew that BookEnds would give me the opportunity to gain a holistic sense of the agenting world. Since I wasn’t exactly sure what I wanted to do in the future yet, this was especially important to me.

What did you do to stand out in your application or interview? Research. With BookEnds’s application, I spent time looking at their website, reading about their agents, and scrolling through their social media. Even though I hadn’t been in their office yet , research helped give me a sense of the type of work environment it was, and the types of people they were looking for. BookEnds makes it especially easy to do this type of research, since the agency has an active blog, as well as Facebook, Instagram, Twitter, and Youtube accounts. I considered the way the agency seemed to operate, how my own skills and experiences would fit into their operation, and then did my best to convey this in both my cover letter and interview. This included classroom experiences, previous internships, leadership roles, and interests of mine that were relevant to the type of work I would be doing at BookEnds.

What advice do you have for other young people looking for internships in publishing?

If you’re not sure what you want to do in publishing, an agency is a great place to start. Not only is it more intimate than a large publishing house, and therefore easier to form relationships, but it’s also great exposure to a number of sides of publishing. As an agent, you work with writers, illustrators, and editors, and so as the intern, you still get exposure to all of these other careers. One thing I discovered during my internship is that agents are sort of like the businessmen of publishing. If you’re less creatively inclined, and more business-minded, this might be an excellent path for you to consider.

As far as general pieces of advice for interns, I would say to say YES more often! If you’re asked to try something, even if you aren’t sure you’ll like it, say yes anyway. You don’t know what you don’t know. So try new things, and find out from experience if you like it or not. Your internship is going to fly by, so take advantage of the opportunity to actually be a part of a well-respected team of working professionals.

Ask questions. Think of questions that you genuinely want to know the answer to, don’t fall into the trap of asking questions just to ask questions. Ask questions that will get you to the place you want to be in several years; utilize the incredible resources you have available to you (at BookEnds, this was an entire team of fabulous literary agents!).

We saw your #internsurvivalguide on Instagram, which includes some really great tips. How did you come up with it and what do you hope it accomplishes?

Thank you! To come up with the tips, I thought about the strategies that worked well for me, both during this internship and previous internships, in addition to taking into account tips my parents and advisors at Bucknell University had given me. It started out as a way for me to have more of a presence on BookEnds’s social media, in addition to serving as a resource for other young people. BookEnds is committed to making the agenting world more accessible and “user-friendly” for authors, agents, interns, etc., whether or not they’re part of the BookEnds team. Through platforms like their blog, Instagram, Twitter, and Youtube, the agency strives to teach a wide audience about the agenting world. My #internsurvivalguide on Instagram was just one more outlet for this type of teaching.

Tell us the story behind some of the lessons you’ve included in the Intern Survival Guide. Was there a specific experience that prompted a particular tip?

One tip that was especially prompted by my experiences at BookEnds was “ask for feedback.” Early on during my time at BookEnds, I was surprised by how regularly James, who I reported to, checked in with me to ask how he was doing as my mentor. I was the intern, I didn’t expect to be giving my boss feedback! But that’s just how BookEnds operates. During our weekly meetings, agents would share things that went well that week, and things that didn’t go as well, always asking for advice for how to move forward with the latter. I even received an evaluation, which identified both strengths and areas for growth. This was such a valuable reflection, and one that I know will benefit me moving forward in my professional life—it’s certainly easier to just assume (or hope!) you’re doing well, but taking the initiative and demonstrating self awareness is ultimately the most beneficial. At BookEnds, whether you’re the founder, or the summer intern, the mentality is that you can improve. And that’s a team mentality that I think is rare.

What specific goals do you hope to achieve through this internship?

One goal I had with this internship was to become a better reader, part of which included expanding the types of things I read. As someone who generally gravitates towards YA and contemporary fiction, interning at BookEnds challenged me to read many new genres: Cozy mysteries, adult suspense, and picture books. Although I wasn’t as familiar with them, I found that with an open mind, and by learning from example (I often looked at how agents critiqued former projects in the same genres), that I would be met with success. Another goal that I had was simply to develop confidence in a professional workplace! It’s one thing to be in class, critiquing your peers’ work, and quite another to be reviewing actual authors’ work. Early on, I spent a lot of time listening to the way the BookEnds agents interacted with one another and their clients, and then did my best to match their enthusiasm and insight in my own commentary. I pushed myself to participate in the meetings each week, and was very thorough in all of my writing assignments. I knew how lucky I was to be interning at a place where the intern’s voice was so highly regarded, so I made a commitment to myself to fully give my very best work each time—I was not going to miss an opportunity like this one.

What has been the most valuable part of this internship (or of interning overall?)

Having the opportunity to be fully integrated into a team of successful, working, professionals was easily the most valuable part of this internship experience. Not only was I regularly asked for my opinion, but I was able to sit in and participate in meetings, and have one-on-one conversations with agents and clients, and play an active role during brainstorm sessions. Yes, I was the intern. But at BookEnds, the intern is treated like an important resource, and respected team member. The communication, reading, time management, collaborative, and initiative skills I developed through this internship are skills I know will benefit me for the rest of my life.

How do you plan on making the most of this internship even after it ends?

My biggest takeaways from this internship have been: listening is equally important to speaking when working with others, how to give and receive feedback, and the importance of having faith in your convictions. I know these lessons will translate into any workplace, as well as in my classes, or even on my dance team. Beyond these lessons, I also plan to stay in touch with everyone at BookEnds! Throughout my time there, they stressed the importance of reaching out to them, and maintaining my relationship with the agency. I think this is important with any internship/job, and something I plan to continue doing with future work experiences.

Do you have any plans on the horizon you can share with us?

For now, heading back to Bucknell. As a rising junior, I’ve become increasingly aware of how close I am to graduation (make it stop!), and so I’m really excited to just go back to school, keep taking classes I’m interested in, being extracurricularly involved, and spending time with my friends. This spring semester I’ll be studying in Granada, Spain, so that’s something else to look forward to!

As for the more distant future, who knows! BookEnds has been great exposure to the publishing world. I love how the work is different each day, the creative component to agenting, the flexibility the job allows for, and the opportunity to work with many different people. Moving forward, I’m still very interested in publishing, but am also curious about careers in advertising, marketing, and media companies. I am hopeful that no matter where I end up, I have the chance to work with a team as passionate, dedicated, and driven as the one at BookEnds!

*Interviews have been edited for clarity and length.

Bio: Olivia Loggia is a rising junior at Bucknell University. She’s majoring in creative writing and Spanish, along with a dance minor. This summer, she had the privilege to intern at BookEnds Literary Agency, providing feedback on submissions through reader reports, writing revision letters, offering critiques on book proposals, assisting with the social media, and more.

BookEnds Literary Agency

BookEnds is a literary agency representing bestselling, award-winning, and internationally published authors. Representing fiction and nonfiction for adults and children alike, BookEnds agents continue to live their dreams while helping authors achieve theirs since 1999.

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The Librarian Twitterverse

Librarians are an enthusiastic and digitally savvy bunch, which means that many of them are on Twitter, talking about their libraries, and talking to each other. They tweet about their favorite new titles, and about the daily life of working in a library. Librarians on Twitter highlight their community programming, while publishers’ library marketing teams announce their new releases and chat with individual librarians directly or via hashtag conversations. Pay attention to the vibrant librarian Twitterverse to get a better sense of what librarians are looking for, what resources they’re using to find new books, and to gain inspiration for new ways to connect with these important influencers.

Follow individual librarians on Twitter. Some librarians, like Gwyneth Jones and Shannon Miller are vocal, enthusiastic, and plugged into the wider world of pop culture and media. This kind of librarian recommends titles not only to their own library patrons, but to the rest of their digital community as well. Take note of who they are retweeting and which media sources they are linking to to get a sense of which authors they are reading, and whose opinions they trust. If they’re not already on your radar, add those media sources to your pitch list! Looking at these accounts will give you a more personal understanding of who these librarians are and what they are looking for.

Follow trade organizations and publications that librarians use to stay on top of news and trends. The ALA is a great resource for librarians, and for you, to stay up-to-date with national legislation, funding opportunities, and trends that impact the librarians across the country. Review journals like School Library Journal or Booklist offer insight into which kinds of stories librarians are hankering after, and can give ideas about how to most successfully position your titles for librarians.

Many publishers have dedicated library marketing teams who are focused on serving this specific community. Pay attention to publishers’ library marketing presence and see how they are engaging with libraries and librarians on the platform. For example, W.W. Norton’s library marketing department reached out directly to librarian and pop culture critic, Margaret H. Willison, to ensure that Norton would still send her galleys after she changed addresses. It was a casual, friendly, and mutually beneficial interaction. Penguin Random House periodically runs a Twitter chat, #AskALibrarian to engage multiple segments of their audience. Librarians get to champion their favorite books across a range of interests, and readers get personalized recommendations from highly trained and enthusiastic professionals.

Look at hashtags to see conversations around different topics that are important to librarians. Librarians use hashtags like #libraryreads and #readersadvisory to talk about what they are reading at their libraries and what they are recommending to their community. Get a sense of what kinds of stories librarians are excited to read and recommend. #librariesareforeveryone lets librarians demonstrate the diverse programming available at their libraries, for different ages, demographics, and reader types. You can use it to used to keep up with how librarians are thinking about  inclusivity, diversity, and representation in the library space. Use these hashtags to see what kinds of books different librarians’ communities are craving, and use that information to shape the way you market your titles to individual librarians.

How have you interacted with librarians on Twitter? Who do you follow on social media to keep up with new library trends? Email us at insights@netgalley.com. We hope to feature your success stories in future posts!

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Case Study: Glimmerglass Girl

How an indie author’s debut chapbook became one of the most requested poetry titles on NetGalley

On NetGalley Insights, we highlight the successes of NetGalley publishers and authors, and share some of their strategies. Today, we’re talking with Holly Lyn Walrath. She is a poet and author whose work has appeared in Strange Horizons, Fireside Fiction, Luna Station Quarterly, Liminality, and elsewhere. Glimmerglass Girl, published by Finishing Line Press, is her first chapbook, and is one of the most requested poetry titles on NetGalley.

Glimmerglass Girl is your debut book of poetry (on sale Aug. 3, 2018). Tell us a bit about your overall strategy for promoting your debut book. Some authors find it challenging to build a community of advocates and influencers before they are a well-established name.

When I set out to promote Glimmerglass Girl, my main goal was to get pre-orders, so my promotion period started sometime in April. I think that was very helpful because starting out that early meant I had plenty of time for outreach. Beyond reaching out to my existing network of friends and fellow writers, I spent a lot of time contacting poetry reviewers and booksellers. Since my book is short and illustrated, I focused on booksellers that were local to the Houston area or interested in indie and rare books or zines. Because my book is being published by a small press, they don’t have the resources bigger publishers have. It is quite a challenge when you’re just starting out. There were a few times when I felt overwhelmed by self-promotion! But, I was surprised by how kind and supportive the poetry community is.

How has your experience launching your own book differed from being published alongside other authors in collections?

When you’re publishing a poem or short story in a collection or anthology, you have the support of every author who’s been published alongside you. They all share the book with their network and that has an amplifying effect. But when you’re publishing your own book, it’s just you! (Or in my case, me and Finishing Line Press, my publisher.) You have to rely on yourself a lot more.

Our audience of publishers and authors is always eager to learn more about how others are planning their publicity and marketing efforts on NetGalley. Where does NetGalley fit into the overall strategy and timeline for Glimmerglass Girl?

At first I wasn’t sure what NetGalley would do for my book, but I decided to try it out anyway. I work as a freelance editor, so I’ve seen clients use NetGalley to varying degrees of success. For me, listing my book on NetGalley was an extra push to get the word out about my book and a bit of an experiment. But I think that experiment has really paid off. It’s also been so much easier to get ARCs into the hands of folks who want to read the book—I just send them a link to NetGalley.

Which segments of the NetGalley community were most important to you (ie. Reviewers, Librarians, Booksellers), and why? How did you go about reaching them?

The biggest reward has been in receiving reviews on Goodreads, Blogs, and Twitter. Because I started early, I have a good amount of ratings on Goodreads and my book isn’t even out yet! It’s also very useful to have a list of reviewers that I can contact when the book comes out and ask them to review on Amazon and other retailers.

How did you optimize your Title Details page to drive requests and reviews for your book?

I included a short description with a few blurbs and an excerpt from an early review of Glimmerglass Girl by VIDA: Women in Literary Arts. I was careful to link to my Instagram, Goodreads, and Twitter accounts with the #GlimmerglassGirl hashtag so readers could easily tag me online, allowing me to reshare their posts about the book. I also included a press kit from my publisher with additional information about the book.

We loved how you linked to Glimmerglass Girl’s Title Details page on Twitter, bringing attention to your title using NetGalley, for an audience that might not already be on NetGalley. Why was this audience important to you?

It’s pretty much ingrained in me that when I have news, I share it on Twitter (I’m addicted!). I noticed that any reviewers use the #NetGalley hashtag on Twitter when they review an ARC. So it made sense to me that that audience would also be scrolling through the hashtag to look for new books to check out. There’s also a fantastic audience of writers, readers, and fans of books on Twitter via the #amwriting, #amediting, and #amreading hashtags, who don’t know about NetGalley but would love to be a part of the community here.

*for more information about incorporating hashtags into your marketing strategy, check out this 3-minute video.

Tell us more about strategies you used to leverage your NetGalley listing outside the site.

One strategy that’s been super fun is reaching out to Instagram’s book community. There are readers who post beautiful, artful, enchanting posts with their current TBR pile or reading obsessions. I asked a few of them to check out my book on NetGalley and got a lot of responses back from people excited to be offered a free ARC. I think that’s a pretty unique way to reach readers. I’ve also added the NetGalley link to my website and Press Kit.

Which NetGalley marketing tools did you take advantage of, and how did you use them to leverage interest?

I’ll be ramping up my NetGalley marketing in August when the book comes out. Glimmerglass Girl was chosen as a featured title as part of the “debut authors” month so it will appear on the front page of NetGalley. I’m stoked for this opportunity and curious to see how it goes. I think this last burst of interest should help get the book in front of more readers.

How did you engage with members who requested access? Did you follow up with them via email?

I made sure to follow members who requested access to Glimmerglass Girl on Goodreads and Twitter and share any blog posts to my website. I plan on reaching out to all my members who requested access with an update when the book is live to let them know they can order it, review it on Amazon and other retailers, and thank them for reading. I’m grateful for this chance to get to know other lovers of poetry, but I didn’t want to bombard them with emails either.

How will NetGalley be incorporated into your post-pub strategy?

My book will be on NetGalley for about two months post-publication and my hope is that this will help garner some Amazon reviews . . . for the coveted algorithm! I’m also planning a Goodreads Giveaway during August and I’ll probably pair this with NetGalley to let anyone who enters know that they can also get a free copy while they wait (and vice-versa with members who’ve already requested my book and might want to enter the giveaway.)

What is your top tip for authors listing an individual title on NetGalley?

Make sure to check out the other titles in your category. Read their description and model your title page off the books that you love and that are successful. I think readers really rely on the description to know whether they’ll like a book, so having some comp titles (books similar to yours) is helpful. In the case of Glimmerglass Girl, I’d love to reach the audiences of authors like Rupi Kaur and Lang Leav—women readers who are sure of themselves and maybe a bit creative too. Don’t be afraid to name-drop similar authors!

Glimmerglass Girl comes out on August 3 from Finishing Line Press. You can pre-order it here.

*Interviews have been edited for clarity and length.

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How To Pitch: Sarah Miniaci, Senior Account Executive at Smith Publicity

Finding placement in relevant media channels is integral to a book’s success. After all, nobody will read or buy a book if they’ve never heard of it! Securing those crucial placements requires pitching. In our How to Pitch series, we hear from some of the publicists who use NetGalley to learn more about their strategies and successes.

We’re thrilled to kick off this series with Sarah Miniaci, Senior Account Executive at Smith Publicity.

We know that pitching books to important media is just one part of what you do. How do crafting the right message, finding the right person to contact, and other pitching-related projects this fit into your workflow?

You’re absolutely right that pitching books to important media is just one of the many initiatives a book publicist undertakes – but, it’s an incredibly important one, and it is the effort we spend the most time on by far in any given week. The many factors we take into account in crafting a pitch – and then identifying the right contact to send it to – include but aren’t limited to: the book’s plot, themes, timely topics, geographic tie-in’s, and key messages, the author’s background, talking points in relation to the book, local market hooks, and past media credentials and/or existing media relationships, what’s going on in the news, what’s trending in the entertainment publishing industry (and/or genre landscape) at large, and what changes are afoot in the media (from contact role updates to new outlets opening to other outlets shuttering their doors or changing focus, establishing new sections, etc.). So, it’s a lot of work – a full-time job, truly! – but work that is very much worth it when it results in the right coverage placement for the right book at the right time.

How do you determine the right people to pitch? Do you have certain contacts that you send every book to, or is the decision really based on each particular book?

As full-time book publicists we have a great benefit when it comes to developing our pitch lists, which is that we spend all day every day immersed in the literary media landscape – and so we are able to develop a strong gauge on which books are suitable for (and appealing to) which contacts. That said, there is no single contact to whom I would send each and every book. A self-published romance novel is not going to be relevant to the same media contacts to whom we pitch high-profile business non-fiction. For that matter, there can be great discrepancies even within the same genre landscape – two separate thrillers novels, both with October 2018 publication dates, can and will usually have very different publicity plans. To establish our pitch targets, we’re really looking in-depth at the book and author, and from there determining how and who we’re going to present them to as a good candidate for coverage. Does the book have a complex female protagonist or is the narrator a young African-American man? Is it set in modern-day New York City or rural Missouri at the turn of the century? Is the author’s voice gritty and hyper-realistic or breezy and family-friendly? Every pitch list we create for every book we work on is painstakingly crafted and highly personalized, taking all of these factors and more into account.

What strategies do you use to make your pitch emails stand out?

Every publicist has their own quirks and executes their pitching a little differently, but the majority of pitching these days is conducted over email – at least as a first point of contact, and for print and online media almost exclusively. Some contacts for broadcast outlets, like radio and television, still like a good phone pitch. As professional publicists, it’s our job to know who likes to be pitched in what ways and act accordingly. Some contacts also like being pitched over social media – but, I will warn, most do not, and certainly not over Facebook (it’s a very personal platform and faux pas to get in touch this way unless otherwise explicitly stated!).

In terms of standing out with your pitch, it’s my sincere belief that if you’ve taken the time to identify the right contact to pitch, you won’t find it hard to stand out and get a response. You need to be confident that this kind of book from this kind of author is precisely the kind of thing that this contact has a demonstrated interest and solid background of editorial coverage in. It’s really important to be cognizant of the fact that the media and reviewers you are pitching don’t actually want to say “no” to the pitches they’re receiving. They love nothing better than a good pitch they can actually do something with. The more thoughtful, targeted, and helpful you can be to the media, the much better your chances of success become. Remember: media contacts and reviewers have jobs to do, too – be of value and you’ll find a lot of open doors and great relationships await!

What resources do you use to sharpen your skills for crafting just the right message in your pitch?

It may sound obvious, but the very best way to sharpen one’s pitching skills is, in my view, by reading and consuming media! To keep up with the magazine landscape, I personally love the Texture app. Twitter is a great way to stay engaged with outlets and media contacts and get a feel for what they’re covering. With newspapers, Twitter can also be helpful (you can follow not only publications but in many cases specific sections, too, such as @nytimesbooks, @globebooks, @latimesbooks, and the list goes on). I also like subscribing to the weekend editions of a couple of print newspapers. Not only is it a nice way to spend a Sunday morning with a little breakfast and pot of coffee, it’s also valuable in gaining a genuine understanding of the media coverage landscape for books. I’m a public radio junkie (as a Canadian, I can’t get enough of the CBC, but I love and often live-stream NPR and the BBC at my desk, too!) and love following #Bookstagram influencers and other media contacts I interact with a lot on Instagram. It really all goes back to the idea of getting to know the people and outlets you’re pitching. Once you get that, everything else really does fall into place.

What do you do if you don’t get a response? 

In this day and age, we all have over-stuffed inboxes and it is completely understandable that not every email you send out is going to receive – or even warrant – an immediate response. That said, if I’m reaching out to a contact with a book that I genuinely believe is going to be a perfect fit for them, I don’t hesitate to follow up about a week after my initial pitch send – it’s always possible that they were on vacation, on deadline, or just otherwise distracted when the first one came through, but interested and grateful for the follow-up! Otherwise, if you’ve done your research and are confident that this contact should, in fact, be receiving your pitch (I keep stressing this because it really is the most important part), keep following up with new angles, story ideas, subject lines. Media contacts often get back to us weeks, months, and sometimes even years after the initial pitch was sent!

Give us your top tip for publicists!

Do your homework, read/listen to/watch media voraciously, and always remember: the person you’re pitching doesn’t want to have to say no, so make it easy for them to say yes!

NetGalley Insights tip: Authors, whether or not they are working with publicists, should also be thinking about these strategies. Authors can help their publicist, or use these strategies to pitch their own titles. Authors should be thinking about how to tie their books to media outlets, influencers, regional opportunities, and more. Authors should be consuming relevant media to learn more about how titles are being positioned, and who is talking about what.  

 

Sarah Miniaci is a Senior Account Executive and Business Development Associate at Smith Publicity – one of the leading book publicity agencies in the world, with offices in Toronto and New Jersey. Founded in 1997, Smith Publicity has worked with more than 3,000 authors and publishers, from New York Times bestsellers to first time, self-published authors.

To connect with Sarah or another publicist at Smith Publicity, contact them at www.SmithPublicity.com or find them on social media @SmithPublicity on Twitter, Facebook, Instagram, and LinkedIn.

*Interviews have been edited for clarity and length.

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