2021 NetGalley Member Survey, Part II

All About Audio

In Part I of our Member Survey overview, we saw that 49% of the nearly 10,000 respondents consider themselves to be Audiobook listeners. It was important to us to gain more knowledge about their listening preferences and habits, so we asked Audio-specific questions to those members who favor the format. We’re excited to share even more of what we learned!


Librarians, Educators and Reviewers are the biggest listeners of Audiobooks on NetGalley, though all member types show significant interest in the format! Once we narrowed down those members who consider themselves Audiobook listeners, we asked even more specific questions about their listening habits. The following charts include responses from only those members who indicated that they listen to Audiobooks.

Across all member types, most survey respondents listened to between 1 and 9 Audiobooks in the past year. But a significant portion (20.5% on average) indicated that they listened to 10-19 Audiobooks. Educators in particular fall into this range. As we saw in Part I of our Member Survey overview, ​​NetGalley members are voracious readers and listeners who consume multiple books per year, across formats.

Most members indicated that they listen to Audiobooks daily:

With only one exception, all member types listen to Audiobooks daily. Only Booksellers are slightly more likely to listen on a weekly basis instead.

Since NetGalley members read and listen across all formats, it was important to us to understand why someone might choose an Audiobook over the print or digital format. 58% of respondents explicitly said they choose Audiobooks because they are already a fan of the narrator. This is not surprising, as we’re seeing elevated profiles for narrators online, where they are building loyal followings on social media.

To escalate this growth, Audiobook publishers can strategically include prepub access as part of their marketing strategy, and coordinate even more closely with the marketing and publicity teams who are working on the other formats. This will ensure that important audio-specific info—like narrator or cast—are included in those efforts, and that prepub access is granted to NetGalley members who are likely to access and review both formats. This will help build more buzz and momentum for the Audiobook at on-sale, and it will empower narrators to build their own platforms and following—a similar process that authors have traditionally benefited from.

Did you know . . . Audiobooks on NetGalley currently generate a higher rate of return for Feedback when compared to Digital Review Copies. The Feedback rate for Audiobooks averages about 46%, compared to 33% for DRCs, since January 2021.

When we asked members why they love listening to Audiobooks, they told us that the audio format allows them to multitask. Nearly all of the top five reasons they listen to Audiobooks have to do with this broadest motive:

The top five activities that members participate in while listening to Audiobooks include:

So, where do these listeners discover Audiobooks?

NetGalley is a top source for Audiobook discovery for most members, with Librarians slightly favoring discovery within a library. We’ve only shown the top five responses for each member type in the chart above, but other sources include Libro.fm and Social Media Influencers.

Nearly all members selected Goodreads as their preferred social media platform for Audiobook discovery, with Instagram as a close second. The one exception was Media, who favor Instagram over Goodreads. Facebook is the third choice for all member types.

We also provided a write-in option to tell us specifically who their favorite narrators were, and over 400 individual narrators were mentioned, many of whom were frequently repeated by multiple members. Julia Whalen was named over 100 times! 

NetGalley is the top source for Audiobook discovery among survey respondents. On average, 64% indicated they discover Audiobooks on NetGalley.

Additionally, 74% of survey respondents said NetGalley Promotions influence their decision to request or download books and audiobooks! Did you know that Audio publishers can take advantage of any of the NetGalley Promotions found in our Media Kit? Explore our Audiobook-specific Recently Added Spotlights and seasonal Audiobook-specific Newsletters—both with special pricing!

We have been so thrilled to work with publishers to promote their Audiobooks. Since NetGalley introduced the audio format on our platform in 2020, over 45,000 members have expressed interest in Audiobooks within their NetGalley Profile and have submitted over 100,000 Feedback and Reviews.

These survey results reinforced how valuable NetGalley can be for Audiobook publishers, so we’re offering new clients a FREE 2-month subscription*—if you sign up by December 31, 2021. Existing clients can get FREE placement in our next Audiobook Newsletter on January 13, 2022 (a $500 value).

Email concierge [at] netgalley.com before the end of the year to take advantage of either offer!

For more information about the NetGalley community as a whole, in particular their habits with digital and/or print formats, please see Part I of our Member Survey overview.

*This free 2-month offer allows for up to 5 active audiobooks on NetGalley, a value of nearly $800. If you’re interested in adding more than 5 audiobooks, please let us know!

All data taken from NetGalley’s 2021 Member Survey (conducted from August 14 – 31, 2021), and/or from member stats and activity on the NetGalley.com platform as of September 2021.

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2021 NetGalley Member Survey, Part I

Over the past two years, NetGalley has recorded unprecedented growth. Since 2019, the NetGalley community has grown by 50%! With so many new members, we knew it was important to gain more knowledge about their reading preferences and habits to ensure we understand how and why they interact with books, whether on NetGalley or elsewhere.

This summer, we launched a survey and nearly 10,000 active NetGalley members in the U.S. answered our call. We’re excited to share what we learned!

49% of all survey respondents consider themselves audiobook listeners, and that’s still just a fraction of the over 45,000 members who have expressed interest in Audiobooks within their NetGalley Profile. Keep an eye out for more insights about Audiobook listeners in the coming weeks—we’ll have more to share about the audio-specific questions from this survey in Part II of our Member Survey overview! Keep an eye on your NetGalley publisher dashboard to be alerted about it!

While BookTok continues to turn backlist titles into bestsellers, at this moment TikTok is relatively low on our members’ social media priorities. For Booksellers, it was the 5th top social media platform (after Goodreads, Facebook, Instagram, and Twitter). For Reviewers, Educators and Librarians it came in as 6th.  Although social media trends ebb and flow, if Bookstagram and BookTube are anything to go by we’re sure to see BookTok continue to gain traction among NetGalley members. We’ll be paying close attention to their habits in this space.

It’s probably no surprise that Goodreads is among the top platforms for talking about books, and Bookstagram continues to be a popular and powerful platform for NetGalley members. As you can see above, it is among the top social platforms for nearly all members. This is especially true for Audiobook discovery, which we’ll share more about in Part II of our Member Survey overview. 

When you are working on social campaigns for your books, be sure to include NetGalley in those plans! Customize the hashtags you’d like members to use when they’re talking about a book, and consider a Sponsored Social Package with shareable posts and interactive content. (See page 18 of our 2022 Media Kit.)

74% of survey respondents said NetGalley Promotions influence their decision to request or download books and audiobooks!


Perhaps no surprise, but in addition to posting reviews on Goodreads, NetGalley members also use that platform to discover new titles as well. Friend and peer recommendations remain high.

As a resource for discovering new books, Publishers remain high on the list for all member types! All of your efforts to invite members using the NetGalley widget and approving requests are working–we’ve seen an average of over 230,000 monthly approvals in 2021.

As you can see, even aside from NetGalley our community is very active in the bookish world. We know that NetGalley members are avid readers, and it was important to us to gain a greater understanding of their habits even outside of our own system. Demonstrated in the charts below, NetGalley members are definitely reading both print and digital.

NetGalley members are voracious readers–consuming multiple books per year, across formats. In addition to Print and Digital formats, Audiobooks continue to grow in popularity among our members. On average, 20.5% of survey respondents said they’ve listened to 10-19 Audiobooks in the past year. We’ll go into more detail about this in Part II of our Member Survey overview!

It’s clear that NetGalley members favor the digital format, but they are very driven to consume book content in any form and continue to read and purchase books beyond their activities on NetGalley. Remember to follow up with approved NetGalley members at the pub date to remind them to share their reviews, as well as offer them retail links to share with their audiences (or use themselves!).

Finally, here’s a look at the full, 650k-strong NetGalley.com member community today. We are proud to work with these highly engaged and supportive reviewers, educators, media, librarians, and booksellers. They’re here to help your books succeed!

650k NetGalley.com members as of November 2021

NetGalley.com Activity

257k unique users monthly
409k avg Requests each month for Books & Audiobooks
87% approved books are downloaded
82k avg Feedback each month for Books & Audiobooks

Part II of our Member Survey overview will be released soon, all about the NetGalley community’s Audiobook listening preferences. Keep an eye on your NetGalley publisher dashboard to be alerted about it!

All data taken from NetGalley’s 2021 Member Survey (conducted from August 14 – 31, 2021), and/or from member stats and activity on the NetGalley.com platform as of September 2021.


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Announcing NetGalley’s 2022 Promotions

View the 2022 Media Kit here!

Hundreds of publishers use our powerful platform to launch their frontlist and leverage their backlist. Whether your goal is to reach trade professionals and early influencers, generate reviews, run giveaways, collect pre-orders, advertise around the pub date, or connect directly with your audience—we have options for every budget, goal and type of book.

74% of members said NetGalley Promotions influence their decision to request or download books and audiobooks!*

These popular programs continue to deliver outstanding results while remaining at a competitive price—even while NetGalley has sustained record-breaking traffic over the past two years. NetGalley.com continues to average nearly 7 million pageviews each month, and our promotional programs are highly valued for their strong engagement rates.

Our dedicated team is committed to meeting the increased demand, so we’ve expanded our inventory for 2022—including brand-new offerings, too!

It is our sincere pleasure to be part of the success of your books, and we look forward to working with you on great campaigns in 2022.

*per August 2021 Member Survey with nearly 10,000 respondents

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Growth & Engagement in 2020

In many ways, 2020 is a year that we’re all ready to put in our rear-view mirrors. In spite of the challenges we have all faced, it’s been inspiring to be reminded of the resilience and creativity that imbues our publishing industry. From Big 5 publishers who suddenly found themselves without access to their warehouses, to independent authors who embarked on digital marketing for the first time, we at NetGalley are proud and thankful to be a trusted partner to so many.

Despite the global pandemic, it’s clear that readers continue to turn to books in all formats. NetGalley’s member community grew by 23% in the US (now over 550,000 members!) and 16% in the UK, where we’re on track to break 100k members in 2021. This growth equates to more eyes on your books, which results in even more early Feedback! We are thrilled to report a 30% increase in Feedback/Reviews when compared to last year. Across NetGalley.com and NetGalley.co.uk over 960k Feedback/Reviews were submitted for over 25,000 books and audiobooks.

30% increase in Feedback/Reviews across NetGalley.com and NetGalley.co.uk

NetGalley experienced record-breaking traffic and engagement in 2020, especially after the launch of the NetGalley Shelf app and Audiobooks. The NetGalley Shelf app is a simple and streamlined experience for members, making it easier than ever to access the books and audiobooks they’re approved for. In 2021, we will introduce streaming audio to ensure an even more seamless listening experience!

Take a look below for some of the astounding activity that books on NetGalley received throughout 2020. If you’re a NetGalley Advanced client, be sure to look at your own “Activity By Member Type” charts to see how your activity compares, and let us know how we can help you reach your most important audiences in 2021!

NetGalley.com
NetGalley.co.uk
Publishers’ approval rates are relatively similar across format, though Media Professionals may receive access to the DRC/ebook format more often than the audiobook.
The audiobook launch drove significant interest in the format, resulting in higher-than-average Feedback rates.

Publishers are approving requests from Librarians and Booksellers at a very high rate–over 90% of requests are approved. This may be because you can easily auto-approve ALA librarians and ABA booksellers from your Settings page. In 2020, these members alone left over 110k Feedback/Reviews!

We know how influential Librarians and Booksellers are, especially when they are nominating books for LibraryReads and Indie Next, in addition to making recommendations to their patrons and customers. If you’re looking for ways to connect with Librarians and Booksellers, consider our monthly Librarian Newsletters or ABA Digital White Box services.

It’s worth noting that the Reviewers on NetGalley have submitted nearly 380k Feedback/Reviews! Reviewers are the largest portion of our community, making the most requests–so even though the approval rate is a little lower than other member types, they are the most significant in terms of overall approvals and Feedback/Reviews. 

When approving requests, keep an eye out for members’ individual feedback ratio and remember that you can click through to see all of the reviews they’ve submitted on NetGalley. Here’s more about what you can see in members’ profiles.

Publishers’ approval rates in the UK are extremely similar across format.
UK librarians respond strongly to the audiobook format.

In the UK, even though approval rates across both the DRC and audiobook format are extremely similar, it’s clear that UK members (Librarians in particular) are responding very strongly to the audiobook format. Be sure that you are associating your DRC and audiobook formats when both are available on NetGalley! This will ensure that members can request the most relevant format for their interests, and is likely to result in a higher rate of return for Feedback/Reviews.

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A Record Breaking Summer at NetGalley

July was a record-breaking month here at NetGalley! With the launch of the NetGalley Shelf app and audiobooks, members have been engaging with content more than ever across the site. This July NetGalley.com saw a 47% increase in the number of sessions over last July, while NetGalley.co.uk saw an increase of over 62%. These sessions resulted in 8.4 million pageviews across both platforms!

NetGalley members are thrilled to be browsing audiobooks from audiobook publishers, and their excitement has spilled over into their reviews. Approved members have submitted over 14,000 Feedback and Reviews for audiobooks in July and August.

And it’s not just audio that’s benefitted! In the first two weeks after launch, we saw over 30,000 downloads of digital review copies in the NetGalley Shelf app. Now, two months in, we’re up to nearly 70,000 DRC downloads! Feedback and Reviews submitted for digital review copies has increased since the launch as well. Activity across the entire NetGalley platform continues to trend upward!

Audiobook publishers whose titles are on NetGalley should be sure to take advantage of our FREE promotion by filling out this form. Approximately 19,000 U.S. members have opted into these newsletters, and the first Audiobook Newsletter had an over 49% Open Rate with 11% CTR! Plus, don’t forget that you can also participate in any NetGalley promotions.

We are closely monitoring members’ experiences with the NetGalley Shelf app and are continuing to release updates to ensure the best reading and listening experience.

Despite this year’s global pandemic, it’s clear that readers continue to turn to books in all formats. It is our privilege to help publishers find the right audiences for their books.

If you would like more information about using NetGalley to promote digital review copies or audiobooks, please contact us here.


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Big Changes at NetGalley: Introducing the NetGalley Shelf App and Audiobooks

Today we are thrilled to celebrate the launch of two major enhancements to the NetGalley service in both the U.S. and U.K.: the NetGalley Shelf app and Audiobooks!

The NetGalley Shelf App 

The NetGalley Shelf app is our first mobile app, available for free on both iOS and Android devices. This app makes it easier than ever for NetGalley members to start reading or listening to books they’ve been approved to access. 

There are several reasons that we are introducing the NetGalley Shelf app right now: it provides members with a more simple and streamlined reading experience, as well as adds further support for various types of content (including highly illustrated books and audiobooks).

How It Works

After a member downloads the free NetGalley Shelf app from the Apple or Google Play Store, they sign in using the same login name and password as their account on the NetGalley website. Once they log in, the member is presented with their NetGalley Shelf (the books that publishers have approved them to access). As long as you have enabled the NetGalley Shelf app as a Reading Option in your publisher account, your books will automatically appear in approved members’ NetGalley Shelf app.

The NetGalley Shelf app presents members with a seamless reading experience. When publishers enable the NetGalley Shelf app, approved members will be able to access the digital review copy as a protected file, on up to 5 devices associated with their particular account. NetGalley tracks when the file was downloaded and to how many devices. If more than 5 devices associated with a particular member account attempt to access the file, the license is revoked entirely and it can no longer be accessed on any devices for that member account. Files cannot be printed or copied, and you can choose if the file will expire. To learn more about the DRM protection for files available via the NetGalley Shelf app, click here.

The NetGalley Shelf app is for NetGalley members to read and listen to approved books. Members will continue to discover, request,and provide Feedback for books on the NetGalley website. 

Audiobooks on NetGalley

NetGalley members have been excitedly anticipating the launch of full audiobooks. The sustained growth of the audiobook market over the past several years has led audiobook publishers to seek new ways to promote their books and increase discoverability of the format. NetGalley’s existing platform allows publishers to efficiently distribute review copies, and audiobook publishers can now benefit from the robust tools, reporting, and engaged community. 

“NetGalley has been helping publishers to build buzz, receive feedback and reviews, and discover early trends for their digital review copies for over 10 years.,” says Kristina Radke, VP, Business Growth and Engagement. “We’re thrilled to broaden the service to support audiobook publishers. We believe early feedback about new books (no matter the format) is good for all books, and we’re honored to be the place where over 550k reviewers, booksellers, librarians, educators and media discover and review.”

Considering the unique timeline for audiobook production and shorter lead-time for pre-pub promotion, we are excited to offer tools and reports that can immediately expand the work audio publishers are already doing to promote their titles (both frontlist and backlist). It’s our privilege to begin this partnership with audio publishers and continue to evolve to meet their growing needs.

The NetGalley Shelf app is the exclusive way for members to listen to audiobooks made available on NetGalley. Audiobook files are downloaded within the NetGalley Shelf app before playback begins so members will be able to continue listening even if their device goes offline.

We proudly welcome the audiobook community to NetGalley! 

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