In the midst of a very busy week full of meetings, parties, and panels, we got a chance to see how publishers were engaging audiences at BookExpo and BookCon. In addition to the many totes, pins, bookmarks, and ARC drops, we saw some unique marketing strategies, including quizzes, photo opportunities, and even live animals! Here were some of our favorite creative ways that exhibitors got the attention of BookExpo and BookCon attendees.
Adorable, Adoptable Pets – National Geographic
To promote Dr. Gary Weitzman’s The National Geographic Complete Guide to Pet Health, National Geographic partnered with a local animal shelter to bring pets to the show floor. Attendees cuddled well-behaved kittens and puppies, who were handling the stresses of BookExpo better than many attendees! The dogs and cats were available for adoption, which only added to the warm and fuzzy feelings at the National Geographic booth.
Sharing Author Love – Penguin Teen
Penguin Teen tapped into the resonant emotional connections that readers build with authors to promote Looking For Alaska, the upcoming Hulu show based on John Green’s 2005 novel. Attendees filled up the “Share your love for John Green’s books” display with heartfelt and vulnerable notes about Green’s books and his advocacy around mental health, grateful for the chance to share their experiences with an author who had impacted their lives. The Penguin Teen wall was a great break from branded swag, and place for readers to remember how powerful it is to be seen by an author who helps you understand yourself, and be more understood in the wider world.
Live Illustration – Scholastic
To promote Elisha Cooper’s upcoming children’s book about a canoe trip, River, Scholastic sat Cooper down at their booth with pen and paper. He worked on an illustration of the New York skyline while attendees watched. They could even get a closer look at Cooper’s illustration process via a camera and a monitor that projected his detailed work. The Scholastic team told NetGalley Insights that they wanted to give attendees a more intimate glimpse into Cooper’s work process, rather than simply providing an opportunity to meet the author and illustrator. We certainly appreciated the inside look!
Testing Audiobook Knowledge – Penguin Random House Audio
PRH Audio engaged audiobook listeners with audio themed quizzes during BookCon. Attendees listened to audio clips and answered questions about Harry Potter, movie tie-ins, Stranger Things, and fierce female characters for their chance to win a free button. Many other booths didn’t make their visitors work as hard to get a button, but judging by the PRH line, attendees enjoyed this chance to test their expertise.
Totes on Demand – Riveted by Simon Teen
Tote bags are some of the most standard swag items at any book-related event. After all, everyone needs something to put their new books in! Riveted, Simon Teen’s online platform for YA fiction, partnered with local independent screen print shop Bushwick Print Lab to give attendees a unique, high-quality tote. After braving a very long line, the attendee could choose between several different design options for their free on-the-spot screen printed tote bag. The Jenny Han quote, “It’s the imperfections that make things beautiful” (pictured here) was a particularly popular option.
Recommendation Quizzes – Penguin Random House
In addition to their audio quizzes, Penguin Random House used a short quiz to help recommend their new books to BookCon attendees. Readers filled out a short quiz that resulted in a recommendation for an upcoming PRH book, which they then received as a free giveaway. Audiences loved the Buzzfeed-style quiz and, of course, getting to walk away with the recommended book!
Book Wings Photo Wall – Bookish
Bookish gave readers a chance to spread their literary wings with a photo opportunity. They created giant wings out of books both beloved and not yet published. While they waited in line, readers talked to each other about which books in the wings they had read, which were their favorites, and which were on their TBR list. Plus, authors and publicists stopped by to find themselves or their authors in the wings. Check out some of the tagged photos here!
We left BookExpo and BookCon exhausted but inspired by the new ways that publishers are engaging readers, and the enthusiasm of attendees who will break into a run for a new book and wait for hours to meet their favorite authors. Until next year!
Upcoming conferences, panels, webinars, and networking opportunities
There is always a wide variety of programming available to help publishing professionals connect with one another, grow their skill-sets, and stay abreast of changing trends and emerging strategies. On NetGalley Insights, we’ll be sharing the events we’re most excited for on a monthly basis.
“BookCon is the event where storytelling and pop culture collide. Experience the origin of the story in all its forms by interacting with the authors, publishers, celebrities and creators of content that influence everything we read, hear and see. BookCon is an immersive experience that features interactive, forward thinking content including Q&As with the hottest talent, autographing sessions, storytelling podcasts, special screenings, literary quiz shows and so much more.”
“The marketplace for short-run and on-demand printing solutions has expanded significantly in the past several years. This program will address where the industry is, how it may evolve, and what you can do now to take advantage of this important manufacturing option.”
Getting your authors on the road is an important component to publicity. Learn the many pieces you need to consider for a successful book tour, from identifying the best venues—including virtual venues—to booking local media, route planning, using digital tools, and more. Discover the steps you need to take in planning, marketing, and executing rewarding book tours that promote your authors. After hearing from an expert in two guest speaker sessions, attendees will join the workshop to complete one project: developing a sample itinerary to get your book tour off the ground and on the road. The workshop facilitator will provide personalized, written feedback on your plan.. Outcome: A ready-to-execute author tour plan.
“Every consumer leaves behind little bits of data in the wake of their online journey—on your website, on social media platforms, and on other online communities. This webinar will show you a few of the ways you can identify the most useful data morsels and how you can use them to point customers towards the book products you have—that they want.”
“Hear how The New York Times, Books are Magic, Bustle, Epic Reads, and Electric Literature are creating a whole new narrative surrounding book coverage and literary communities online.What is the role of book clubs (digital and IRL), virtual author tours, innovative online events, and newsletters in enriching the discussion about great reads? What’s the best way to harness the power of social media (especially Instagram) to connect with wider audiences and find new voices? How can a bookstore build engagement both off- and online?”
“NetGalley Advanced is our premier service to help publishers track and analyze NetGalley trends across divisions, and make strategic decisions earlier. NetGalley Advanced offers even more tools and insights at every level of your organization.
Learn more about company-level insights, Top Performers list, charts that correlate activity with promotions, custom reports, automated data delivery, campaign and availability scheduling, and more!”
“How do you quantify a successful marketing campaign? In this course, you’ll learn how to collect data from a campaign and interpret it to make your next smart decision. Discover how to track each component of your digital campaign, and dive into a deep analysis of the performance of your efforts. After hearing from an expert in two guest speaker sessions, attendees will join the workshop to complete one project: developing a marketing report with a detailed summary and analysis. The workshop facilitator will provide personalized, written feedback on your report. Outcome: A developed marketing report.”
“Eloquence on Alert monitors critical factors such as fluctuating sale prices, missing product pages, third party seller activity and other key indicators of your title’s health. EoA’s deep data gives you the power to confidently and proactively ensure your catalog’s ongoing success.
– Set an alert to warn you when a third party seller takes over the buy box.
– Watch for spikes in your sales rank so your marketing team can ride the wave.
– Respond quickly to products with low customer ratings.
– Determine if recent List Price changes have been posted on key sites
Eloquence on Alert puts all of this information, and more, at your fingertips, with daily data collections, robust monitoring, custom alerts, and detailed searching capabilities.”
“What You Can Expect: 100s of top authors and unforgettable speakers 900+ expert exhibitors, new products, services, and titles Libraries Transform® and a focus on the future Learning that keeps on going. Fun stuff that sparks innovation. News You Can Use—updates, policy priorities, strategies for engaging decision-makers and influencers Quality and scope of programs, topics, and formats”
“Join us and a panel of experts as we explore how culture and storytelling are likely to change in the future. Before and after the talk they’ll be the opportunity to network with authors, agents, publishers and suppliers to the publishing industry.”
“The theme for 2019 is ‘Changing Gears’ – whether that means gearing up a notch, to fight for a cause or champion a beloved title, or down a notch, to make space for creative thinking and keep ourselves sane.”
Title performance monitoring to ensure ongoing success in the marketplace
On May 15, Firebrand Technologies announced the launch of Eloquence on Alert. This new service helps publishers confidently and proactively ensure their catalog’s ongoing success through deep data about any changes to their title information across multiple retail sites.
NetGalley and Firebrand Technologies* are dedicated to helping publishers harness data that can be used to help shape decision-making, innovate proactively, and streamline workflows.
Using proprietary data gathering services, EoA helps publishers keep track of critical factors, such as fluctuating sale price, missing product pages, third-party seller activity, mysterious buy button takeovers, and more.
These data points are available to publishers in a dedicated interface, with customizable alerts, as well as search and classification tools to help publishers address problems and leverage opportunities earlier and more efficiently than ever before.
Eloquence on Alert beta testers Dan Fingerman and Anna Patota (Guilford Press) noted, “You work hard to get all the data right, then days, months, or even years later, there’s a wrench in the works. And it could be on a bestseller! Handling this work manually is impossible, but with the right alerts, EoA can point out problems so you can fix them, and quickly.”
With Eloquence on Alert, publishers can
Set an alert to warn them when a third party seller takes over the buy box.
Watch for spikes in their sales rank so their marketing team can ride the wave.
Respond quickly to products with low customer ratings.
Determine if recent List Price changes have been posted on key sites
“Eloquence on Alert helps publishers identify issues and trends that would be very difficult to discern otherwise, saving them time and money and allowing for the reallocation of resources to new or different projects,” said Catherine Toolan, Firebrand’s Director of Eloquence Services.
Melissa Wade, Digital Sales Manager of Our Daily Bread Ministries, has also been using Eloquence on Alert in beta. “With hundreds of products (both print and digital), it is impossible to keep track of every piece of metadata for each product. EOA allows me to set alerts to monitor when a piece of that metadata changes so I can know if I need to update that distributor’s metadata. It allows me to know if one of our titles is not included on a particular marketplace. I can learn when I lose the Buy Box on a marketplace. It is an invaluable resource for me to use when we have hundreds of product to oversee in the digital world.”
Eloquence on Alert and NetGalley Advanced are just two of the deliberate steps that Firebrand and NetGalley are taking toward our goal to help publishers harness their data for powerful and actionable insights.
Tips and success stories from NetGalley’s marketing experts
Every day, NetGalley’s marketing team works with publishers and authors to help put their books directly in front of the NetGalley members who are most likely to read, review, and advocate for them. Through years of collaborating closely with clients of all types (from the “Big 5” houses to self-published authors, and publishers of all kinds of books–bestselling fiction to nonfiction and academic, religious, graphic novels, children’s and YA, cookbooks, and beyond) our marketing team has seen first-hand which strategies have worked to engage different kinds of readers.
Dedicated eBlasts are extraordinarily successful and NetGalley’s most popular promotion. Clients see outstanding results with a custom, highly targeted email campaign to meet their goals. The success of any email can be measured by both the Open Rate and the Click Through Rate (CTR). The Open Rate is determined by how many people open the email, and the CTR is determined by how many people click on a link within the email–for example to Request, Read Now, or Wish.
Today’s Proven Strategies post will focus on the first step to a successful eBlast: A strategic subject line. Remember that the subject line is your chance at a strong first impression, and it will determine whether the recipient will either open the email to find out more, or ignore it (or worse, mark it as spam). Here are some crucial tips:
Think about the recipient: Why are they receiving this email? Think about what your recipient is looking for, and use that to guide your messaging to ensure it resonates. Does it give them what they want?
Be clear and concise: The subject line should be 10 words or 50 characters max. This helps ensure that the subject line won’t get accidentally cut off on specific browsers or mobile devices.
Stand out: Inboxes are cluttered! Be sure your subject linecatches a reader’s eye with an emoji or first name personalization.
If you can’t decide, test: Torn between two subject lines and unsure which will perform better? Run an A/B Test on a small percentage of the overall recipient list to see which subject line yields a higher open rate, and then use that as your subject line for the rest of the recipients.
Target strategically: Make sure the email is being sent to the right people.NetGalley can target specific member types, preferred categories and genres, comp titles and authors, and more. Our marketing team can help you determine which of our members will be the best fit for your book, your goal, and your budget.
Now, let’s see some of these tips in action with some recent successful subject lines. According to Mailchimp, a marketing email from a media or publishing company will have an average open rate of 21.92% (which is slightly higher than what Mailchimp sees as an overall average of 20.81%). Keep that baseline in mind as we look at these examples:
This custom eBlast for Berkley’s Those Peoplehad an open rate of 51%! The knife emoji adds drama and flair to an inbox, and the question is engaging. This concise subject line also immediately gives the reader a clear idea of what kind of book this is. This eBlast was targeted to a highly engaged, genre-specific recipient list who had already interacted with the author’s previous book.
This subject line for NetGalley’s Spring Young Adult Newsletter used a bit of reverse-psychology as a result of an A/B test. Our marketing team first tested this subject line against “YA books to add to your TBR right NOW” and found the “DO NOT OPEN” subject performed better in the test. It’s no surprise–it was attention-grabbing with that emoji, too! This newsletter ended up with a 46% open rate, and was sent to a highly engaged list of members who had previously interacted with similar emails.
This concise, compelling, and slightly mysterious subject line for I Am Yoursfrom Amberjack resulted in a whopping 55% open rate! It responds to a recipient’s desire to connect in a meaningful way with a compelling new voice. The custom targeting for this eblast reached fans of comp titles, and readers who had interacted with promotions in the same genre.
Bonus Tip: Consider using a preheader, which is the preview text that follows the subject line in the inbox display. This can be just as important as the subject line! Make the preheader a call to action or use it as a short summary of the email content (we recommend a 35-50 character limit).
Have questions or need advice? Ask NetGalley’s marketing team – firstname.lastname@example.org! We’re here to help, and want to help your book succeed. And, stay tuned for more best practices and success stories in our next Proven Strategies post.
By: Kristina Radke, VP Business Growth & Engagement
“Innovation” was the theme during last month’s Book Industry Study Group (BISG) Annual Meeting, an inspiring day of conversation where panelists discussed everything from metadata to sales, to rights, and fostering innovation as a company culture. It was validating to hear about all the ways publishers, distributors, agents and suppliers approach technology and data—especially in simplifying workflows and driving decision-making.
At NetGalley, it has been our mission to be innovative in the way we help publishers collect early data about their titles. NetGalley Advanced is our latest step in that mission. I’m proud that this premier service is at the cutting edge of what publishers seek. Let me share a few examples:
“Transparency focuses attention”
During the “Innovations in Workflow” panel, moderator Carolyn Pittis (Managing Director at Welman Digital) remarked, “transparency focuses attention.” She was referring to how on-site dashboards keep actionable data top-of-mind by combining historical trends and real-time information. NetGalley Advanced offers publishers a new data-driven dashboard, including a number of charts designed to increase transparency so publicists and marketers can focus their attention on strategies that are successful.
Transparency of activity and use:
Activity by Member Type chart – understand which members you engage with the most
Top Performers list– see your top-performing titles based on various metrics and within specific categories
Your Promotions – identify your NetGalley promotions and see resulting activity
Title Activity chart – correlate engagement generated from promotions and understand trends in activity
Custom Title Summary Report – gain knowledge from detailed information about a specific set of titles that you choose
Types of Access charts (total and over time) – pinpoint successful strategies
New Titles Added chart – discern seasonal fluctuations and recognize when new content should be added
Company Admin Dashboard – assess NetGalley use across various imprints
NetGalley Advanced offers publishers even more data as early and efficiently as possible, to help you shape strategic decision-making.
Michelle Vu (Director of Business Operations at Houghton Mifflin Harcourt) reminded the BISG audience that automation is designed to reduce painful manual efforts and create space for us to do more meaningful work. She is experimenting with ways to automate data collection to free up her colleagues for more strategic work, overcoming trepidation about automation.
With NetGalley Advanced, we’ve introduced automated delivery of title-activity data, in addition to new ways to cut down on the effort needed to execute strategies. Our goal is to help you use these tools and data to refine your strategies so they’re as effective as possible.
Title Timeline – pre-schedule title availability, including multiple phases to encompass your title’s lifecycle on NetGalley
Read Now limits – implement a cap on the number of downloads, or limit access by time
Marketing promotions – added to your Timeline by NetGalley’s marketing team, with pre-scheduled relevant availability
Automatic delivery of title reports – receive important reports to your inbox at the right time, to the right people
“Innovation means trend-setting between business and technology”
In the panel “The Innovative Workforce,”Maja Thomas (Chief Innovation Officer at Hachette Livre) said, “Innovation means trend-setting between business and technology.” Initiating a trend is no easy task; however, armed with data, and with a willingness to be experimental and agile with your strategies, you will discover that the technology and information that you use can drive your business. NetGalley Advanced helps marketers and publicists draw a line between the work that they do and the results they see.
How else we can facilitate innovation for YOU? Please let us know at email@example.com.
LEARN MORE! NetGalley Advanced is designed to help you innovate—to give you the tools to be data-driven and create effective strategies backed up by real results. Come learn more about this premier service, see these features in action, and let us know how you’d like NetGalley to continue evolving to meet your needs.
How runaway NetGalley success shaped the launch strategy for this Alice in Wonderland retelling
H.J. Ramsay had modest expectations for her first novel, but with over 175 NetGalley reviews and a 4-star average rating, Ever Alice has been a huge success. The pre-publication attention Ever Alice has been getting on NetGalley gave Ramsay some insight into how her title might fare once it hits its on-sale date, and helped her reshape her whole launch plan.
How has your NetGalley listing shaped how you think about your strategy for launching Ever Alice?
NetGalley has given me the confidence to really go after Ever Alice and seek outside sources to help promote it. Publishing Ever Alice started out as almost a pet project just to see what kind of reception it would have and to experience what it was like to have a published book. Not only did NetGalley provide a testing ground, but it also gave me the opportunity to access reviewers in a way that I don’t think I would have had otherwise. It’s a great platform that all self-published authors should utilize.
What aspects of the NetGalley community came as a surprise to you?
I’ve been blown away at the response I’ve received from the NetGalley community. I’ve had people from all over the world ask to read the story. I mean, how awesome is that! Up until now, I’ve mostly just had my critique group and/or publishing professionals like agents and editors read my work so the fact that I’ve had one of my novels read as far as Argentina, England, and India is like a dream come true. I’ve appreciated all the feedback on Ever Alice, and I’ve really been paying attention to what everyone has had to say. I haven’t done any promotion for Ever Alice outside of listing it on NetGalley so I’ve been very lucky that the reviewers, librarians, booksellers, and media professionals have been able to find me and are interested in my book.
We noticed that you aren’t on social media. How do you connect with your readers both for this specific book campaign and as part of your overall strategy as an author?
Honestly, I had no idea that Ever Alice would have the kind of response it did. When I listed it on NetGalley, I told myself that I’d be elated to receive 100 requests in six months. That happened in 24 hours. Needless to say, it’s been a little overwhelming and I’ve been caught up in the excitement of it all, but I’ve been getting more serious about promotion, especially regarding social media. Readers who’d like to connect should be able to find me very soon.
My NetGalley success did encourage me to become more active with social media. Plus, I have friends who are published, and they’ve been urging me to get on there. My plan is to be more accessible to readers, such as through Twitter and Instagram. I love books and writing so that’ll probably be the running dialogue of both platforms. I’m not sure if I’ll purchase ads. Maybe I will when Ever Alice is published so that I can look at promoting its publication date and where readers can purchase a copy.
Once Ever Alice started gaining traction on NetGalley, how did you leverage the interest?
Before NetGalley, I had looked at PR companies as a possibility but wasn’t really serious about it. It’s expensive, at least the good ones with track records are, and I wasn’t sure if I’d need it. That changed after I saw the response Ever Alice was having. I felt like this was an opportunity and if I didn’t take advantage of it, then I’d forever regret it. At the end of the day, what I really want is to have a career as an author. I love writing and the writing community. I’ve been active in writing groups. I’ve gone to conferences and retreats. I’ve received an MFA in Creative Writing. I’m the Editor-in-Chief of a literary journal, Gold Man Review. All that’s missing is having my own published work out there. I’ve had small successes with journals and small publishers, but ultimately, I’d like to see my novels that I love so much out in the world and to have readers love them too.
Promotion and all its various avenues is still a very gray area for me, but I’m learning quickly. Since it isn’t my strong suit, I’m very excited to be teaming up with Smith Publicity and we’re creating a plan to really dive into promoting Ever Alice, which will include using the NetGalley listing.
Half of the members requesting access to Ever Alice say that they are drawn to the description of the book. Tell us about how you created such compelling copy, or what you think is resonating with the members requesting access.
I think a lot of it has to do with the fact that it’s a retelling… and particularly a retelling of a popular story: Alice in Wonderland. Retellings are amazing because they bring readers from different genres together. For instance, someone who primarily reads mystery, might be open to a retelling because they are already familiar with the story. They read the original when they were (most likely) a child. It’s familiar. It brings up memories for them so they’re drawn to it even when a similar story in that genre might not have had the same effect. I know my interest is always piqued when I find out that something is a retelling. For instance, I’ve been seeing the House of Salt and Sorrows by Erin A. Craig up on NetGalley and it’s a retelling of The Twelve Dancing Princesses. I loved that story as a kid when I read [the Brothers Grimm version} so I’m instantly drawn to that book.
Members also love the cover! This is one of the other popular reasons noted for why they’re requesting the book. What message did you want to send to potential readers when you were designing the cover?
My husband did the cover and, I agree, he did a fantastic job!
The style of the novel itself is very Wonderland-ish and I tried to stay as true as possible to Carroll’s original work. Because the setting and characters are so topsy turvy, I wanted to keep the cover simple, almost like a juxtaposition of what awaits the reader within. I was really inspired by the cover of The Night Circus by Erin Morgenstern. I just love its minimal use of color and illustration. There’s something about it that makes it even more mysterious and intriguing. It’s the understated that makes a statement, at least to me. After some trial and error, my husband came up with this cover of Ever Alice and I knew it was “the one” the moment I saw it.
What’s your top tip for other debut independent authors?
Be patient. I decided that if I was going to self-publish Ever Alice that I’d give it its best possible chance by modeling the practices that traditional publishers use. There are a lot of steps publishers take before a book is sent out in the world, which doesn’t only included editing, but also getting advanced reader reviews. All those steps take time, but they’re essential. With so many options available to self-publish its very easy to complete a story, upload it, and press click. Instead of rushing to do that, take the time to make sure your novel is as ready as you can possibly make it.
Bio: H.J. Ramsay has loved fantasy ever since she was a child. Growing up, she was influenced by movies such as the Labyrinth, The Dark Crystal, and Legend as well as books and short stories, such as The Collected Works of Brothers Grimm. As such, she is drawn to fantasy with a darker side to its glittery world and the idea that things are never what they seem. Ever Alice is her first published novel.
Interviews have been edited for clarity and length.
Read the rest of our case studies, featuring authors, trade publishers, and academic publishers here.
At NetGalley Insights, we have our eyes on internet platforms where we see community, enthusiasm, and fandom. In addition to coverage of YouTube, Twitter, and Instagram, we’ve explored Wattpad and Reddit. Today, we’re looking at Twitch and its possible use for publishers.
Twitch is the premier platform for video gamers. Primarily, Twitch users stream live videos of themselves playing video games. Then, other Twitch users watch those streams and chat with each other in the sidebar.
While most of Twitch is devoted to gaming, there are categories on Twitch for non-gaming content. And its non-gaming community is growing. As of late 2018, Twitch created new content categories to better meet the needs of its non-gaming streamers. Twitch streamers can now upload videos or livestream in categories like Food & Drink, Sports & Fitness, and Talk Shows & Podcasts.
Like Reddit, Twitch skews both millennial and male. According to internal Twitch data, 81.5% of Twitch users are male, with 55% between the ages of 18-34.
Twitch is full of opportunities for publishers and authors to connect to a massive community of pop culture and nerd culture enthusiasts. If your author loves connecting directly with readers, Twitch is a great platform to speak to them.
Some Twitch streamers are already using their accounts to talk about books in their livestream. Often, these videos will end up categorized under Talk Shows & Podcasts, but can also be searched for using keywords in the search bar.
The format of a livestream makes it easier for streamers to connect to their audiences and to foster a real-time conversation. LegendofLorie, NetGalley member and Twitch streamer, told NetGalley Insights that she values “the fact that it is primarily a live platform, so you can quickly interact with your community instead of responding to comments after the fact. You can really incorporate your community into the discussion instead of focusing on one topic of a prerecorded video like YouTube.”
The most popular genres tend to be Science Fiction and Fantasy, which is unsurprising given the fantastical nature of many popular video games. But streamers are not exclusively interested in speculative or fantastical genres. For example, Twitch streamer ChrisChanTor hosts a book club on his channel that has included The Subtle Art of Not Giving a F***, Shoe Dog: A Memoir by the Creator of Nike, and more.
Bexyish, a Twitch streamer and NetGalley member, mostly uses Twitch for gaming, but does also incorporate book reviews into her stream. She told NetGalley Insights that she tends to stream herself talking about recent reads over a morning coffee. And her followers are paying attention. After hearing her talk about The Loneliest Girl in the Universe by Lauren James, one of her followers picked it up. He’s since gone on to read another Lauren James book, The Quiet at the End of the World. Her viewers have also told her that her endorsement of V. E. Schwab’s A Darker Shade of Magic encouraged them to start reading the trilogy.
Twitch streamers are also interested in growing book content on the site.
Vesper Dreams, another Twitch streamer, fantasy fan, and NetGalley member, already uses her Twitch channel to talk about books, but wants to do more.
“I’m hoping to find a way to bring bookworms into the Twitch community and open a way to be able to have live discussions, book clubs, and interviews with authors through social media marketing. I really think it’s time for readers to be able to find a place that they can go to and talk live with people who have the same interests in the same genre as them. I haven’t had a chance to interview any authors yet, but I’m really hoping to find a way to set that up especially live on Twitch instead of the usual text interviews or recorded interviews.”
In addition to providing publishers with an enthusiastic influencer community, Twitch also offers the chance for creative collaboration and building brand awareness. For instance, publishers could work with streamers to host author interviews, organize readathons, or preview unreleased new content from a hotly-awaited title. Or, if an author is a gamer, publishers could consider working with a streamer to have the author as a “guest star” on their stream, playing one of their favorite games while talking about their next book.
Gamers are happy to support sponsored content like this, or streamers partnering with companies. According to a 2017 Momentum WorldWide We Know Gamers study, the world of gaming and the world of Twitch is open to influencers partnering with companies. 82% of survey respondents said that sponsorships were good for the industry.
To find Twitch streamers who might be interested in reviewing your books or working with your authors, use keyword searches to see which Twitch streamers are already interested in or talking about relevant genres on their streams. Most streamers have contact info easily visible in their account, including links to social media, if you want to get in touch directly. And if you have a specific kind of game you’d like your author to play as a guest stream, browse the categories to find influential streamers who play that specific game. Books are a growing category on Twitch, and so finding the right partnerships will take some creativity in these early stages, but it’s clear that many streamers are looking to better integrate books into their channel.
Twitch isn’t a platform for every book or every genre. But for the books that intersect with gamer or geek culture, or will resonate with millennial male readers, it is rapidly becoming a powerful resource for finding devoted fans.
Upcoming conferences, panels, webinars, and networking opportunities
There is always a wide variety of programming available to help publishing professionals connect with one another, grow their skill-sets, and stay abreast of changing trends and emerging strategies. On NetGalley Insights, we’ll be sharing the events we’re most excited for on a monthly basis.
“The past 20 years have ushered in considerable changes in the
world of publishing. Today, publishers and writers face urgent questions
about how to create connections with readers and how to authentically
represent the full range of human experience.
Kickstarter and Fireside invite the many stakeholders in the
world of publishing to contemplate these big questions and begin to
consider what the next decade of publishing will look like. This
pioneering digital conference will be streamed live for free so anyone
with an internet connection can watch and join the conversation about
how to create a more inclusive and vibrant publishing landscape.
Panel topics will include:
Connecting the Future: Technology and Publishing
Radically Inclusive Publishing
Cultivating Community in Publishing
Paying the Way: Economic Sustainability in Publishing”
“Humor + Cocktails (or Mocktails) + Friends = Fun! We all need a good laugh right about now, so come out and have lots of them as 8 amazing authors/comedians take the stage for a rare WMG evening event in support of our fellowship/scholarship program. The night starts with a networking cocktail hour that includes 2 drinks and delicious passed hors d’oeuvres. Then we’ll sit back in a room to ourselves and enjoy tons of fresh comedy from [a] super lit line-up…”
“For the past year, BISG has worked with the University of Michigan, the University of North Texas, and Knowledge Unlatched to explore ways to improve what we know about the specification and use of open-access monographs. The project was sponsored by the Mellon Foundation and included a summit held in December 2018. This webinar provides an update on the project and an introduction to a white paper published by BISG.”
“Your metadata is the message you send to consumers. With radical changes happening in the Christian retail marketplace, your metadata is becoming even more important than before. Join Joshua Tallent, the metadata master at Firebrand Technologies, as he talks about the metadata revolution, and how the Eloquence on Demand system can help you solve modern publishing problems.”
“Shaping the Status Quo: Global Perspectives in Scholarly Publishing. The Society for Scholarly Publishing heads back to the west coast for its 41st Annual Meeting. Looking out into the vast Pacific in San Diego will be a good opportunity to reflect on the (literal) wide world of publishing. Scholarly publishing is flourishing in new and exciting ways across the world, including Asia, India, and the Global South. As we move together into new eras of sharing research, it is important to make efforts to shrink the distance among stakeholders in publishing, enabling coordinated discussion and problem solving.”
“Publishing industry’s leading trade event, where Booksellers, Librarians, Publishers and Tastemakers gather to discover the latest titles, authors, distribution channels, technology and trends. At BookExpo you can get an edge in your business by attending cutting edge education sessions, and making new connections to help you grow your business.”
“Transform your career with this one-day hands-on practical course which will guide you through designing, creating and editing flyers, leaflets, posters and other sales and marketing materials in Adobe InDesign. There is no prior experience of InDesign assumed. The professional techniques taught during the day also serve as an ideal introduction to confidently working with book files.”
“Publishing has a problem with tech. Everyone is talking about it and many want to learn to code, but if you don’t know what you don’t know, you can’t do it, right? Well, we’re here to help. A panel of tech champions will explain exactly what different terms are and how you can get started with them. They’ll boost your tech literacy by explaining:
Cascading Style Sheets (CSS) – what they are and how they can make ebooks more beautiful.
Ruby – not just a sparkling jewel but also the perfect first step into coding.
Apps – where to start and what not to worry about.
Want to be a tech-savvy publisher? Then this is the event for you.”
“Do you want to be an ebook expert? Do you want to thoroughly understand the market? Plus have the practical skills to code your own books? Join industry expert Ken Jones for this two-part one-day course.”
While many publishers and authors are already using social media platforms like Facebook, Twitter, Instagram, and Goodreads, Reddit should also be on your list of go-to social media platforms for connecting with enthusiastic readers.
Reddit, the self-described front page of the internet, is a website where members submit all sorts of content, from aggregated news to kitten videos. It operates by using subreddits. Subreddits are communities within Reddit for members to share information or discuss news and opinions related to that subreddit. Content is up-voted, and the most popular content makes it to r/all, which is one of the early places for content to appear before it goes viral.
Reddit’s most vibrant book conversations happen around personal recommendations. Subreddits like r/SuggestMeABook concentrate explicitly on personal recommendations rather than formal reviews (although a recommendation is, in part, a review). Book clubs are also a strong organizing principle for book talk on Reddit. Some subreddits are specifically designed as book clubs (like r/The Betterment Book Club) and some have a book club component (like r/Urban Fantasy).
Unlike many other popular social media platforms, including the ones with the strongest bookish presences, Reddit skews male. According to Pew, approximately 67% of Redditors are male.
For more demographic insight, the subreddit moderators for r/Fantasy have been running a census of their members for the past few years. You can see census results here. Included are self-reports from Reddit fantasy readers about where they buy books, how much they spend on books annually, plus other genres they read in.
Like any other reading community, the moderators on Reddit want to learn more about their communities so that they can provide content that their community will be most excited for. For r/Fantasy, some of this content takes the form of AMAs (“Ask Me Anything”), Writer of the Day, Group Reads, and Book Bingo. All subreddit moderators are listed on the right-hand side of a subreddit’s homescreen.
NetGalley member and moderator of r/Fantasy, MikeOfThePalace describes the origins of r/Fantasy’s Writer of the Day program. “The self-publishing boom is one of the best things to happen to publishing in decades, and finding those hidden gems is always amazing (plus hipster bragging rights for reading someone before they were cool, of course). [So] we have our Writer of the Day program specifically for the not-yet-famous. The community knows that Writer of the Day is someone they won’t have heard of, and generally approach them with an attitude of looking for something new and supporting aspiring authors.”
MikeOfThePalace told NetGalley Insights that he and his fellow moderators are already being pitched new authors and titles from publicists across sci-fi publishing to increase visibility for their newest books.
While engaging with Redditors is a bit more convoluted than simply asking for a review, Reddit engagement has the capacity to reach new audiences and to filter up to a much broader audience through up-voting. Publishers could consider submitting their authors for an AMA, sending relevant subreddit mods a NetGalley widget or collaborating on unique ways to boost visibility for their titles for an eager audience.
We hope more publishers will keep Reddit on their radar in the future for social media influencer outreach.
For more on industry best practices, subscribe to our weekly newsletter. And, stay tuned for more Reddit coverage. We’ll be talking about the most powerful tool for publishers and authors on Reddit, the AMA.
How Sourcebooks used data from NetGalley & BookishFirst campaigns to land this debut novel on “Best of 2018” lists
When Sourcebooks brought Stuart Turton’s The 7 ½ Deaths of Evelyn Hardcastleto the U.S., they knew they would have to make a splash with early readers to get this debut novel the attention it deserved.
On NetGalley Insights, we highlight the successes of our publishers and share some of their strategies with you in case studies. Today, we’re bringing you an inside peek at how one of the most data-centric publishers uses early metrics to turn their books into successes, first on NetGalley and then in the market. By using data to activate an advanced-reading audience, Sourcebooks turned 7 ½ Deaths into one of the most successful titles on NetGalley in all of 2018 in addition to landingit on multiple year-end lists. It’s due out in paperback on May 7.
Valerie Pierce, Marketing Director at Sourcebooks, shares her strategies below:
The 7 ½ Deaths of Evelyn Hardcastle is a debut novel. How did that factor into your overall marketing strategy?
Because The 7 1/2 Deaths of Evelyn Hardcastle was a debut, we knew that we needed to launch this title in a very visible way, and we needed to do it very early on. The book came out in September , and as many of us know, that is a very busy month with lots of book releases! Our plan hinged around breaking through the noise by building excitement amongst the industry (media, booksellers, librarians, and bloggers) as well as creating direct-to-consumer engagement. We were able to use strategic trade and consumer advertising campaigns that drove people to sign up for the galley (digital and/or print), and this really helped us create a database of people who were interested in the book. We were able to then go back and retarget those people.
We were very fortunate with this debut because we had an intriguing title, an incredibly unique premise, and an amazing cover. We were conscious of using all of those elements in every piece of marketing. When you ask any reader if they’re interested in an Agatha Christie mystery, with a Groundhog Day loop and a dash of Quantum Leap, you get the reader’s attention 99.9% of the time!
How did your data-driven framework guide this campaign and put The 7 ½ Deaths of Evelyn Hardcastle on best-of lists from the Guardian and Harper’s Bazaar?
The most important element of a marketing campaign is ensuring that your messaging is on pointe. We did start with great messaging, but we also tested a variety of other options, and then constantly looked back to see what performed at the highest level. Honing in on what worked and dropping what didn’t work was key to helping us create success for The 7 ½ Deaths of Evelyn Hardcastle.
Which metrics were most important to you and your team, and why?
We have a few key lists that we look at to determine how the pre-publication promotions for a book are performing:
Number of leads we capture from advertising campaigns
Number of clicks our ads receive
Number of NetGalley requests
Number of NetGalley cover votes
Number of Goodreads to-reads
Number of Edelweiss downloads
Number of reviews
Indies: Indie Next nominations
Libraries: LibraryReads nominations
Advertising early on is really important because it shows us how much interest the publishing industry and consumers have. We set a goal for the total number of clicks and number of leads we hope to get from each ad. Once the ad has deployed, and we have our results, we compare them to:
Our goals for the book
Past performance of our in-house comp titles
The average CTRs the advertiser generally receives for specific ad spots
If the number is low, we know we have to stop what we’re doing and completely re-strategize. If the number is average, then we look at ways that we can improve them. And if the number is higher than we anticipate, then it not only means that we’ve got a winning strategy – it also means that this might be a title to pour additional resources into. This could include going back to the sales team and asking them to go back out to their accounts, reallocating budget money so that we can fund more advertising, and going back out to media.
How did you use NetGalley reporting during and after the campaign for 7 ½ Deaths? How did you engage with members who requested access?
We love using NetGalley reporting as an early indicator for the success of titles! First off, when you see a really high number of NetGalley requests, you know that you’ve captured the readers’ attention, which is always the first hurdle. The second metric you look at is the number of downloads vs. the number of reviews, Once people downloaded the book, did they actually go and read it? Did they feel compelled to leave a review? And how much time elapsed between the initial download and the review?
The next thing we do is we look at the language that people use in their reviews. If there are terms that are being used by multiple reviewers, then we look at incorporating that into our marketing messaging.
We absolutely engage with members who requested access. For booksellers and librarians, if we’ve noticed that they have downloaded the galley but not reviewed it, we’ll send them a quick email with all of the great blurbs/reviews we already have and ask them if they’ve had a chance to read the book yet.
For consumers who submitted positive reviews, we’ll ask them to post their reviews anywhere and everywhere they can around pub day.
Which segments of the NetGalley community have been most important to you and why? How do you go about reaching them?
Honestly, I think each segment is important, but each book and each campaign is just a little bit different. Depending on the campaign you’re running, the segment that will have the most impact might change. For The 7 ½ Deaths of Evelyn Hardcastle, booksellers and librarians were a huge part of the initial push. We always include NetGalley links in all of our B2B newsletters. It’s absolutely vital that we give bookseller and librarians an opportunity to click over and download a galley right away.
We put this eGalley up extremely early so that we could reach them first, and use their amazing reviews to go back out to media and consumers.
How did your NetGalley marketing strategy differ from other marketing or advertising efforts you put forward?
The biggest difference is the way that NetGalley is structured. They have a list of dedicated readers, and they have an online platform that allows those readers to easily download a digital galley and then review it. A lot of our other marketing and advertising efforts involve driving readers to a landing page that we’ve created, or a page that the advertiser created.
NetGalley is also great because you can see an immediate result once you’ve sent out any advertising through them. Either you significantly increased your number of downloads, or you didn’t!
You ran a raffle on BookishFirst for The 7 ½ Deaths of Evelyn Hardcastle. What insights did you learn from or about the consumers who participated in that raffle?
I did learn that there were definitely some librarians on that list, which is great! I had a couple of librarians approach me at a trade show and tell me that they’d tried to get a copy of 7 ½ Deaths of Evelyn Hardcastle through the raffle, and that they were disappointed when they didn’t win. It’s great to see how excited readers are to win a book through this offering.
Overall, I think the raffle is really brilliant. Since readers have to read an excerpt of the book before they request to enter the raffle, you know that you’re reaching the right reader for your book. The raffle is also especially helpful because BookishFirst really makes sure that the people who receive the books go and send in a review, which we love.
The reporting we received from BookishFirst was very helpful. It was great to know that more than half of the people who participated bought more than 20 print books per year, which tells you that BookishFirst has tapped into avid readers. And most avid readers are mini-influencers; they tend to be the people who tell their friends what books to read next, For this book in particular, a lot of readers had a very strong interest in YA, which is not something we would have thought about on our end. It’s always fantastic to learn information that can help you target a new audience.
Interviews have been edited for clarity and length.
Read the rest of our case studies here for more successful strategies.
Bio: Valerie Pierce is the marketing director, retail marketing and creative services, at Sourcebooks, an independent publishing company. For the past 8 years she has helped lead the Sourcebooks marketing team, doubled the size of the retail marketing staff, worked directly with Indie booksellers, initialized email marketing campaigns, helped relaunch imprints, created trade show strategies, and managed title plans across all imprints. She has worked on bestsellersand Indie Next Picks such as The Readers of Broken Wheel, The Paris Architect, The Only Woman in the Room, and The Radium Girls. When she is not promoting books, Valerie can most likely be found reading them.