Social Sharing on NetGalley is Buzzing!

Make the most of NetGalley’s social integrations

Word-of-mouth is one of the most effective ways to increase book sales. Whether this chatter happens face-to-face with friends, or digitally through online reviews or social media shares, the earlier audiences are talking about your book, the better! In order to facilitate this digital word-of-mouth, NetGalley introduced simplified social sharing in November 2017, to allow NetGalley members to connect their NetGalley profile with their Twitter, Facebook, Goodreads, and LinkedIn accounts to share their reviews with just one click.

This is great news for your titles! Reviews of your books are being seen on more platforms by broader audiences. You can track where reviews are being shared by checking the book’s Feedback Report in NetGalley. Plus, it’s easier than ever for publishers to encourage more cross-posting and successfully leverage the buzz. Here are some ideas and best practices we’ve observed in action:

Incorporate hashtags: Publishers can add a custom hashtag for any title on NetGalley. This helps to focus the buzz around a title, and can make members feel like they are joining a rich conversation online. Ask members to share their reviews on social media with the hashtags when you follow-up with them, and then use those hashtags to identify your most vocal pre-publication advocates. Retweet them, favorite them, and consider auto-approving those members in NetGalley! For more information about including hashtags in your NetGalley marketing plan, check out this 2-minute video.

Share the shares: If NetGalley members are sharing reviews on Facebook, Twitter, and elsewhere, consider using those reviews in your own social strategy. Retweet or re-post the reviews you see, and be sure to thank the member. Everyone loves a shoutout! Use screenshots or quotes of these shared reviews to demonstrate the word-of-mouth energy behind your titles and include them in sales presentations. They are visible proof of early consumer interest.

Learn more about your audience: In addition to watching your hashtags, you can use your NetGalley Feedback Report to see who has shared their reviews online. Digging into your data, including the social media presence of members who are talking about your book online, can give you some powerful demographic information about your audience. Are they mostly millennials who post on Instagram? Are they primarily baby boomers who use Facebook to stay in touch with their friends and family? Use this insight to guide your marketing messages and to determine which platforms are worth your investment of time or advertising dollars.

How have you successfully leveraged social media sharing in your marketing campaigns? We love to feature case studies from our community of publishers and authors.

Case Study: The Trans Generation by Ann Travers

**How NYU Press used strategic timing, leveraged comp titles, and engaged with NetGalley members to make The Trans Generation a success**

On NetGalley Insights, we highlight the successes of NetGalley publishers and authors, and share some of their strategies. Today, we’re talking with Betsy Steve, publicity manager at NYU Press about how she used NetGalley to ensure that The Trans Generation: How Trans Kids (and Their Parents) are Creating a Gender Revolution got the enthusiastic launch it deserved.

Published on June 5, 2018, The Trans Generation uses interviews with trans children and their parents to explore gender in the 21st century, and the experiences of navigating schools, healthcare, and society as a trans youth. Written by trans activist and advocate, Ann Travers, The Trans Generation is designed for both academic and popular audiences.

Our audience is always eager to learn more about how others are planning their publicity and marketing efforts on NetGalley. Where did NetGalley fit into the overall strategy and timeline for The Trans Generation?

At NYU Press, we find that NetGalley exposure plays an extremely important role in elevating the titles that we believe have potential for a more general readership. These are also titles that we want on librarians’ and booksellers’ radar as soon as possible. We pay close attention to early feedback from users as it helps us position our books in the marketplace.

We knew in the early stages of planning for The Trans Generation that NetGalley would play pivotal role in its success. Last year, we had a separate book dealing with issues affecting the transgender community that was hugely popular with NetGalley readers, so we knew that there was a strong interest in the topic. As soon as we were ready to make ARCs, which for us is about 4-5 months ahead of publication, we posted the materials to NetGalley. We were able to use the widget in our ARC follow up and also email reviewers that we work with who primarily use digital galleys. The book’s publication month was during Pride month, so we also wanted to do a push with readers during that time.

Tell us a little about the various communities you focused on to promote The Trans Generation.

Outside of the academic community, we definitely wanted parents and caregivers of trans or gender fluid children to be made aware of Ann’s work. The book also has important information that can help teachers, social workers, community organizers, LGBTQ activists, even lawyers and medical providers.

With so much interest from a wide variety of readers, how did you use NetGalley to access these different readers?

Our previous success with Beyond Trans by Heath Fogg Davis helped inform who in the NetGalley community might be interested in The Trans Generation, so we targeted those same users. We were thrilled by the response from parents, many of whom I think were drawn to our book because of the title and cover. We also made mention of the author’s deep involvement with the trans community in our marketing copy to highlight that they are more than just an academic researching this area. Ann is deeply committed to the improving the lives of anyone who identifies as trans.

In what ways were these specific communities important to the success of the book?

Many of the reviews left on Goodreads, NetGalley, and Amazon were from parents or general readers interested in learning more about the trans community. It was fascinating to read that they learned so much from Ann’s work and that they would recommend the book to friends, their local libraries, and community outreach groups. We are thrilled that the book carries a 4.3-star rating on both Goodreads and Amazon, which we believe has helped in the book’s success.

What about the trade community on NetGalley? Were Reviewers, Librarians, Booksellers, Educators or book-trade media especially important to you? Why, and how did you go about reaching them?

The trade community is very important to us. Though we are an academic press, the titles we choose for NetGalley are accessibly-written on topics that appeal to a broad readership. We have cultivated an extensive list of auto-approved librarians and media that regularly check on our listings. We also notify users when we have a book they may be interested in because of their previous activity. When we see that a user posted a review to a blog or website, we make sure to tweet out the link.

How did you optimize your Title Details page to drive requests and reviews for your book?

For this, we made sure to add all the excellent advanced coverage the book received in the “Advance Praise” section. We find that endorsements from library pre-publications and other long lead media appeal more to general readers than praise from academics and scholars. We also added to the title page all the amazing reviews users submitted.

Which NetGalley marketing tools did you take advantage of? How and when did you use them to increase interest?

NetGalley offers some excellent marketing opportunities that I take advantage of whenever they fit with our titles. For The Trans Generation, we nominated it to appear in the “Featured on NetGalley” promotion that coincided with “GLBT Book Month,” which was a perfect and timely tie in. We definitely saw an uptick of requests once that ran.

How did you engage with members who requested access? How did this fit into your overall timeline for marketing and/or publicity?

We create a personalized approval email for each title that encourages members to leave reviews on sites such as Goodreads, Amazon, B&N.com and their independent bookstores’ website. We rely on their positive feedback on these platforms to boost our titles’ visibility. For The Trans Generation, we did a promo push to celebrate both pub and Pride month with all members who requested access. This was a follow up email that encouraged members, if they hadn’t already, to please leave a review of the book as a way to celebrate Pride. We did see an increase in engagement after we sent that campaign.

How has NetGalley been incorporated into your post-pub strategy?

For our more popular titles, like The Trans Generation, we often leave them up for a few months after pub. We definitely want to leave enough time for users to leave reviews with Amazon. National and local review coverage plus radio interviews often provoke members to look up a book and it’s important to us that everyone who is interested in our titles have an opportunity to download them. We also will use the widget in course adoption campaigns that may go out after the pub date.

What are your top tips for academic publishers and nonfiction publishers listing titles on NetGalley?

For academic publishers, try to post titles that are accessibly-written and would appeal to a general reader. This definitely helps with relationship building.
Take advantage of the NetGalley marketing programs. They do an excellent job making readers aware of books they might be interested in. It’s a great way to boost your visibility on the platform and gain some new readers.
NetGalley is a process. The more you take the time to engage with users, the stronger your following becomes.

Betsy Steve is the Publicity Manager at NYU Press.

Finding and Keeping Mentors in Publishing

In most industries, who you know can sometimes be as important as what you know. Publishing is no different. The right mentor has walked the path you are now trying to walk, and can give you a vision of what publishing looks like as a long-term career. Mentors are important for any career path, publishing included. But sometimes it can be challenging to know where to look for mentors, and how to build a mentoring relationship.

Here are some of the strategies that have worked for members of the NetGalley team, and tips to find and keep mentors in the book world.

Cast a wide net

There is great opportunity in the publishing industry to find mentors through advanced degrees or other programs focused on book publishing, including internships. While these may give you access to potential mentors, they aren’t the only place to find professional connections. Even if you don’t have the institutional support of a publishing school or an internship, you can still make inroads in the industry and create meaningful mentoring relationships.

You might find professional mentors even when you aren’t looking for them. Israel Carberry, NetGalley’s Engineering Manager, found two of his professional mentors through their shared interests in civic engagement: One while volunteering at a food bank, another while volunteering at his local chamber of commerce. As their friendships organically grew through shared interests and values, he began to ask for some professional advice, slowly building a mentoring relationship.

Tell friends and acquaintances that you are looking to break into the industry and ask if they know anyone who would be willing to sit down and chat with you informally to share information about their experience. Friends of friends, parents of friends, neighbors, and other members of your community are great resources. And even if you don’t know anyone in your circle who is in publishing, see if you can build relationships with individuals who work in fields adjacent to publishing. For example, a journalist likely knows publicists who pitch them books for review.

Once you have been connected to a potential mentor, ask them to join you for a cup of coffee so that you can learn more about the industry or to get their advice on job hunting. Make sure to do some research before you meet so that you can ask informed and specific questions.

Follow up after an informational interview to thank the person for their time. This helps the conversation continue, and demonstrates that you absorbed the insights they were able to share with you. Find them on LinkedIn, as well, so that you are added to their professional network.

Be Proactive

No matter where you find professional contacts, it still takes initiative and follow-through to turn these contacts into mentors. NetGalley’s Sales Assistant Katie Versluis recalls how she met her mentor, Allie.

“She was doing a presentation in my class about book marketing…Being an eager student I hung on her every word. She’s only a few years older than I, but she had already accomplished so much and was working as one half of the marketing department of a feminist press in Toronto that I admired greatly. During the question period, I asked her if they took on interns, and she said, ‘It’s possible…’ but [that] they weren’t planning to in the near future. I, of course, took that as a ‘Heck yes we are, please apply,’ so I drafted an application email to her before she’d even left the building.”

Katie’s application was successful. While the internship did not transform into job afterward, her relationship with Allie did help her find a job. The two of them stayed in touch after the internship ended, and Allie tagged Katie in a Facebook post for the Sales Assistant role at NetGalley. “She said, ‘Apply!!’ and I said, ‘NetGalley was my baby! I’m all over this!’ And the rest was history.”

Katie gained access to publishing industry professionals through her degree, but she made the most out of that access by proactively reaching out to gain an internship, and then by staying in touch after the internship ended.

Keep in Touch

Most of us are only actively in touch with our networks of colleagues, friends, and mentors when we are in transition–looking for a new job, asking for references and letters of recommendation, thinking about a career change. We might reach out to our mentors to ask for advice or to see if they know of any interesting job opportunities.

However, it’s crucial to stay in touch with your mentors even when you are not actively asking for advice. Mentorship is about relationships and those relationships can grow and change with time. When NetGalley’s Communications Assistant, Nina Berman, was making the switch from radio to book publishing, a friend connected her with Sarah Younger, a literary agent who helped Nina edit and format her résumé and cover letters. This ultimately helped her land a job at NetGalley. Several months after Nina started at NetGalley, the two met to catch up and Sarah mentioned that many of her authors use NetGalley, but perhaps not to its fullest potential. Nina was happy to return a favor and sent along some resources and best-practice materials about NetGalley for Sarah and her authors. These relationships can often be mutually beneficial in surprising ways. Stay tuned for a guest post from Sarah in the fall.

Some ways to stay in touch: If you had an informational interview with someone during the course of a job hunt, follow up with them once you have found that job. Let them know that their advice was useful and that you are grateful for their support. If you see their name pop up on Publishers Lunch, drop a line! If their imprint is putting out a book that you think looks terrific, send a quick congratulatory note. It keeps the conversation going and can help transform a one-time meeting into a relationship.

Publishing can be a daunting industry to break into, full of ambitious and talented people, but it is a friendly one. People want to help others succeed!

How have you found mentors in publishing? Let us know in the comments! We’d love to feature your advice and experiences in a future Insights post.

Break Through the Noise: Building Pre-Pub Discoverability & Buzz

Before a book goes on sale, publishers and authors must consider what will help that book break through the noise in the market. While there’s no easy answer for how to make a book stand out, there are strategic ways to help it along. Here are some of our best practices for thinking about building pre-publication discoverability and buzz.

The devil really is in the (metadata) details

Metadata refers to all of the rich information about your book that helps readers discover it, including information like the title, author name, book description, ISBN number, category, and keywords, among other details. Metadata is extremely important, especially if you want your title to show up in recommendation algorithms on retail sites. In a digital marketplace, where readers aren’t looking at any physical objects, discoverability relies on these details. For instance, if you don’t have any categories in your metadata, the book will simply not show up in any category that readers may be browsing. It’s like putting your book in a bin full of other random books, instead of placing it carefully on a shelf among similar books for readers to find.

For more information on metadata, Publishing Perspectives has a nice overview of metadata from 2011 that is still relevant today. Nielsen recently published a paper on the relationship between metadata and sales. And if you’re really curious about metadata in today’s publishing landscape, BISG has plenty of resources.

Goal-focused strategies

It’s important to set and monitor goals for your marketing and publicity efforts during the entire life of the title; from pre-publication to publication, and even through backlist, if appropriate. For all of these strategies, ask yourself: What am I trying to achieve with this promotion? What constitutes success? If the promotion is not achieving my goal, what will I try next?

Gain early impressions

“Effective frequency” is the concept that consumers are more likely to complete a purchase after having seen the product a certain number of times. While there is no magic answer about what that number might be, we do know that visual and name recognition are crucial. The more your title, book cover, and author name are out in the world, the better. So how do you go about getting all those eyes on your book, especially before it’s on sale?

You already know that galleys are a great way to start buzz about a new book. Whether you’re sending printed galleys, utilizing NetGalley to deliver secure digital galleys, or using BookishFirst to give readers a sneak peek at your book and a chance to win a galley in a raffle, you should think about whose eyes you want on that early content, and why.

Reaching influencers

When you’re thinking about the right audience to create pre-publication buzz, make sure to consider influencers like librarians, booksellers, and educators. These are some of the most important voices for building word-of-mouth buzz about books, and are important advocates for books in their communities. Identify trade publications that these influencers are reading, like Library Journal and Booklist, and focus effort there. Pitch the title for review or use some of your budget to advertise in that space. Plus, be sure to leverage any reviews you receive by adding Advanced Praise blurbs to your metadata, share them on social media or in press releases. These are widely trusted and respected outlets, and their reviewers’ opinions are held in high regard.

Don’t forget that many libraries and independent bookstores have blogs. Reach out to your local branch of the public library and talk to your neighborhood bookseller about reviewing your book, or nominating it for recognition on the Indie Next List, LibraryReads, or Loan Stars, all of which are monthly lists based on recommendation by those influencers.

Early reviews

When you solicit reviews in a targeted way, it’s likely that you’ll see a greater return on the number of copies you’ve given out. Figuring out who the most likely reviewers are takes time, but it’s a worthwhile endeavor. Before you start, determine where you would like your book reviewed, and why. Where is your target audience going for book recommendations? A bevy of reviews in that space is a convincing argument to a reader that yours is a book being talked about, and that they should join that conversation.

Keep your goals in mind during all your efforts, and continue to reevaluate how your strategies could change based on results. And don’t forget: every time someone sees your book, it’s a valuable impression.

Originally published on Booknet Canada, March 9, 2017

Pre-Publication Tips for Authors: Build Your Social Media Presence

Personal branding is an important part of the success of any author, and social media is a strong place to develop and grow that brand. Your tone as an author, your field of interests, and how you communicate with the world should all be considered as your develop your voice on the Internet. While Instagram, Facebook, and Twitter might not be for every author, savvy users of these sites can grow your community of dedicated fans. So, how to begin building a successful social media presence?

Start by looking at social media as a way to connect with your potential audience, not as a marketing tool. Authenticity will help you genuinely connect with the kinds of readers who will be your be among your best advocates and fans, which will also help your online presence grow organically.

Think about which platforms are best suited to your own instincts and talents. Have a knack for funny or insightful quick turns of phrase? Try Twitter. Are you a visual thinker? Get on Instagram. Once you’ve established which platform(s) you will use, make sure that your tone fits with your audience. If you are a middle-grade author, it’s best to avoid filling every tweet with the most colorful swear words you know. On social media, you are your brand and everything you put online goes toward building that brand.

Be a part of larger conversations and get yourself noticed online by using hashtags, sharing articles, replying to other authors, and engaging with your followers. Communicating directly with your followers is a great way to strengthen your online presence and bond you to your audience. Engaging in conversations that relate to specific topics in your book will attract a like-minded social media following. If you as an author are posting about something that’s interesting to a community, the community will take notice.

Check out the rest of NetGalley Insights to learn more about getting the most out of social media: Which book industry Instagram accounts to follow, using Twitter to learn more about librarians, and how an independent author used NetGalley to boost her title on Twitter.

Ask a Podcaster: Bad on Paper

Podcasts are an important part of the cultural criticism and influencer ecosystem for books, and beyond. And because audio is such an intimate medium, with hosts speaking directly into the ears of their audience, podcasts develop particularly dedicated fanbases and engaged communities. In Ask a Podcaster, we hear directly from different book-related podcast hosts to help you learn more about their community, what they are interested in featuring on their podcasts, and how they find their next book picks.

Name: Becca Freeman

Show: Bad on Paper

Bad on Paper is a weekly podcast hosted by 30-something YA enthusiasts Grace Atwood, also known for her popular lifestyle blog The Stripe, and Becca Freeman. Every other week, Grace & Becca host a book club with a new book they promise you won’t be able to put down. In between, they share their best tips for “adulting;” helping you do everything from finding the right career to the perfect face serum.

What do you love best about your audience? The best part about our audience is how interactive they are with both us and other listeners. On weeks we don’t talk about books, each episode is centered around a topic and listeners write in specific questions to be answered. We love how our listeners actually shape the content of our episodes to make sure the topic matter is relevant to them. In addition, we have an amazing Facebook community where our readers can share reactions to our book club picks, ask questions, and give and receive book recs. It really feels like we’ve built something that is a two-way dialog and not just a one-way conversation where we talk at our audience.

What should book publishers know about your audience? Our audience is made up of incredibly voracious readers. While our podcast started covering just YA books, we’ve recently expanded to include adult fiction titles, too, based on demand from our audience. We’ve also been really flattered by how many 20- or 30-something YA readers who have come to us saying that they were previously embarrassed by reading YA, but are excited to have found a like-minded community to discuss with.

What do you think is unique about podcasting as a medium for book lovers/cultural commentary? I think what’s really interesting is that we’re able to take the book club model and bring it to a much larger audience. Personally, I’ve been a member of many book clubs but oftentimes they’ve fizzled out because of hectic schedules. We’re a book club that you can dip in and out of or consume based on your schedule. It’s convenient to have your book club on your phone to partake in when it makes sense for you.

How do you pick books and authors to feature on your podcast? Grace and I are both very avid readers, so we’re constantly reading and flagging books that could make good podcast picks as we go. In addition, as our audience has started to understand our reading tastes, they’re often giving us recommendations of books we’d love or they think should be on the podcast.

Recently, we crowdsourced our first listener-pick book on Instagram via an Instagram story poll. Our audience picked To All The Boys I’ve Loved Before by Jenny Han. We thought it was fun to turn the picking power over to our listeners and talk about a book they were already passionate about!

Lastly, I’m a huge user of Goodreads, and am always cruising the New Releases and Most Read sections for inspiration and to keep of the pulse on what’s new and popular.

If you use NetGalley, what strategies do you use to find books to request? Oftentimes, I’ll search for books I hear about on Instagram, from bloggers, or find on Goodreads. Of course, sometimes the odd cover art will attract me, and I’ll request that too!

What trends in the book industry are you most excited by? I’m really excited that we’re starting to see more smart female protagonists in YA. A lot of books center around a girl who doesn’t know she’s smart or pretty or has any worth until a boy tells her. It’s really exciting to see more YA titles with more feminist-friendly heroines.

What podcasts are you listening to? I’m obsessed with Who? Weekly for my weekly celebrity gossip fix, Forever35 for self care talk and a surprising amount of author interviews, and Second Life for interviews with amazingly accomplished women about their career trajectories. I also check in with Call Your Girlfriend, That’s So Retrograde, and Fat Mascara when an episode topic intrigues me!

You can follow Bad on Paper on Facebook, Instagram, or on their website. You can subscribe to their podcast on iTunes or contact them via email at badonpaperpodcast@gmail.com.

For more information on finding podcasters to pitch, check out this recent article.