The Book Industry Study Group (BISG) works to create a more informed, empowered and efficient book industry. Their membership includes trade, education, professional and scholarly publishers, as well as distributors, wholesalers, retailers, manufacturers, service providers and libraries.
Throughout the day, seven different presenters described their jobs – their workflow, the challenges they face, and where their work fits into a book’s lifecycle.
Most of us only see books during a relatively small part of their lives. The details and strategy that consume our workdays are only a fraction of the work that goes in to bringing a book to the public. Acquisition editors see books when they are just manuscripts and ideas. Printers shepard books into the physical world and then pass them along. Library marketers are thinking about how books will live in communities years after their pub date, when the pages are soft and earmarked. This overview of what our colleagues are doing across the industry was a welcome reminder that we all depend on each other’s work to bring the best books to the readers who will love them.
For those who weren’t able to attend, here is a bit of what was covered:
Publishing is beyond personal taste
Contrary to popular conception, Todd Stocke described his role as SVP and Editorial Director at Sourcebooks as less about his own inimitable tastes and more about analyzing data and looking for spaces in the market to tell new stories. For him to be successful at his job, he needs to be able to think outside of his personal preferences and the demographic details that have given rise to his interests and tastes. He has to have an idea of what people of different backgrounds are interested in, and to have access to the writers telling those stories. He described the necessity of having a pipeline that is both broad and deep. A broad pipeline means getting manuscripts from a variety of sources and a deep pipeline means developing relationships with the people providing those manuscripts so that, for example, an agent will know immediately if the manuscript in their hand is the perfect book for the Sourcebooks nonfiction editor.
All stages of book publishing are about the audience
This was the overarching theme of the day. It was not a shock to hear audience as the focus for acquisitions, bookstores, or libraries. These are the parts of the industry that we know need to be responsive to what readers are looking for. But we were surprised to hear how much audience fits into how other players in the industry do their jobs. As Judine O’Shea described the design process for a book, she made the point that a big driver for her is audience-appropriateness. If she’s designing the title and page layout for a children’s book, how many colors will be too busy for young eyes? Will the font be easily legible for early readers? Michael Shea from LSC Communications pointed out that audience use determines the physical form of a book, too. Different binding styles are better for the different ways books live in our lives. For example, an art book that is meant to lay flat on a coffee table will be bound differently than a trade paperback meant to be read on the subway. The glue used on a technical textbook that will be out of date in a few years will be different from the glue used on a book that might be passed down from generation to generation.
Mr. Tiger Goes Wild by Peter Brown illustrates Judine O’Shea’s audience-centric design principles – Plenty of visual interest for many rereads with simple font for early readers.
Know your local, professional community
Suzy Takacs chalked up some of her success at the Book Cellar to her close relationships with local players of the book industry. She described her warm relationships with other booksellers, and how she has called upon stores like Women & Children First to help her stock titles in advance of events. She even described visiting IPG’s warehouse for a last-minute pickup. She is able to quickly respond to inventory needs and meet consumer demand because she has positive relationships with other booksellers and with distributors. Stephen Sposato of the Chicago Public Library expressed a desire to work more closely with booksellers. He suggested sharing data about which titles have long hold lists, so that bookstores will know what readers are asking for and can make sure to adjust their inventory to align with demand.
Last week, NetGalley joined 230 other attendees from 90 companies in Nashville to attend ECPA PubU. It’s a chance for members of the Evangelical Christian Publishers Association to learn from one another, to think creatively about how to market their titles, and to brainstorm ways to expand their audiences. Many publishers and authors who use NetGalley are also members of the ECPA, so we at NetGalley Insights were grateful for the opportunity to hear more about the attendees’ unique needs, goals, and challenges.
Over and over, we heard attendees talking about how publishers and authors can put their readers first: By making it easier for readers to find the books they are looking for in a keyword search, by being experimental and responsive with the implementation of new platforms, by curating content for them in an overstuffed marketplace, and by making sure that marketing emails provide information of real interest and value.
Here are some of the ideas and lessons we’re taking away with us from ECPA PubU:
Better cross-departmental communication is key to making the most out of your metadata
During his talk about metadata, Firebrand Director of Sales & Marketing Joshua Tallent made the case that marketing and data departments should be working together much more closely. He suggested not only that there should be cross-training, but that in an ideal world, these departments would share staff. Metadata is fundamentally a marketing tool, helping with algorithmic discovery. As you might expect, titles with basic metadata (author, title, ISBN) have 75% higher sales than titles without that information. It only stands to reason that data and marketing should be more closely linked at an institutional level. For example, data teams can use keywords to see how audiences are searching for your books and then marketing departments can include that in their copy and as keywords in the metadata feeds that they are sending out to retailers. This way, data insights are made actionable during a book’s lifecycle. Publishers across the industry know that they need to incorporate data into their decision-making process, and creating better cross-departmental collaboration is a great place to start.
Experiment as you implement new channels and platforms
When the Rabbit Room began in 2007, it was a blog for Christian writers, pastors, musicians, and fans to gather together. Now, in 2018 it is a conference, a publishing house, a live music series, and a podcasting network. In his talk, “Building a Community of Readers,” Pete Peterson, Executive Director of the Rabbit Room and Managing Editor of Rabbit Room Press, described how Rabbit Room experimented with different ways to connect with their community as it grew and changed. One of those ways was podcasting. At first, they just had The Rabbit Room Podcast, but realized that they were better served by hosting multiple podcasts that could better target the specific interests of their community. They are currently in the process of building the Rabbit Room podcast network with multiple programs geared towards specific interests. This lesson reminded us that when publishers and authors are finding new ways to engage their audience, it’s ok to experiment and pivot to best suit your needs.
Curation is crucial for publishers and retailers of all sizes
In her opening remarks about the future of faith and the future of retail, NPD’s Kristen McLean suggested that the future of retail is a mix of high-touch and convenience. Brands (including publishers and retailers) will have to be both personable and easily accessible if they are going to succeed. Several panelists during the conference described their successes with curation as a strategy for becoming high-touch, but without coming across as overtly sales-y. Stacy Kennedy of Red Bird Social noted the success of Patsy Clairmont’s Patsy Box as a way to connect authentically with fans. David Barker of Readerlink highlighted how Amazon is getting into the curation game as well. Amazon is now offering a podcast full of personalized picks from the Amazon staff, to put a warm human face behind the convenience and the algorithm. Curation is something that can be implemented at an author level (what would your protagonist put on a Spotify playlist?) or at a company level (here’s what our team is reading).
Encourage authors to create around their book topic
Authors need to get the word out about their titles around pub date, but it isn’t effective to just blast out “pre-order/buy my book” emails or social posts. Instead, authors should create content that’s related to their book or to the writing process to build excitement. This should all be done in order to provide something of real value to the audience. For example, author of the Left Behind series Jerry Jenkins described the Facebook group he runs for aspiring writers. He is able to connect authentically with an audience by providing value in the form of writing advice. Then, when he has a book coming out, he has an audience that’s actively engaged with him both as a person and as a writer. He also noted that, as a writer, he’s not inclined towards self-promotion, but this writing group on Facebook feels authentic rather than gimmicky. Additionally, outside of the ECPA ecosystem, Ling Ma did a terrific job with this strategy by writing about crying at work for Buzzfeed News before her novel Severance pubbed.
NetGalley is proud to partner with and support the ECPA and its members. Reach out at insights@netgalley.com for more information about how we work with ECPA publishers.
Podcasts are an important part of the cultural criticism and influencer ecosystem for books, and beyond. And because audio is such an intimate medium, with hosts speaking directly into the ears of their audience, podcasts develop particularly dedicated fanbases and engaged communities. In Ask a Podcaster, we hear directly from different book-related podcast hosts to help you learn more about their community, what they are interested in featuring on their podcasts, and how they find their next book picks.
Now Now, I’m Reading is a bi-weekly podcast where hosts Chelsea & Kay discuss what they’re reading and loving. Their guiding principle is that they want to read things that make them happy. From comics to romance, through science-fiction, young adult, crime, or fantasy. If it can be classed as genre fiction, it’s something they’ll gush about.
Chelsea & Kay aim to be critical media consumers, but strive to make Not Now, I’m Reading a space for positivity and celebration of media that gets it right.
Chelsea, co-host of Not Now I’m ReadingKay, co-host of Not Now, I’m Reading
What do you love best about your audience?
Kay: Personally, I love how excited they are to hear about what we’re reading and that they’re just as happy to share their current media favorites with us. Our listeners tend to be heavy social media users and we interact with quite a few of them through Twitter and our Patreon.
Chelsea: Similar to Kay, I love the fact that our audience feels so much like family. Whenever they reach out over Twitter to discuss an episode, give their feelings about a rec we gave, or to recommend us something in return, it feels like such an equal exchange for love for a thing!
What should book publishers know about your audience?
Kay: Our listeners skew heavily female, which makes sense given how much airtime we devote to romance and fanfiction. Our listeners are also more likely to pick up ebooks and audiobooks, at least the ones who’ve reached out to us. Accessibility is important, for us and for them. We provide full transcripts for every episode of our podcast, so we actually have a fair number of ‘listeners’ who read instead of listen as their primary means of consuming Not Now, I’m Reading. We embed links in the podcast transcript and show notes, too, which makes it very easy for our listeners to click on whatever we’re talking about and snag a copy while they’re still listening to the episode!
Chelsea: Our audience is always on the look for titles that are diverse, current, challenging takes on tropes or themes they love. We are proud of the fact, and our readers respond well to the knowledge that, in the history of our podcast, we haven’t had a book by a cis straight white man as our main focus. Our selections tend to skew heavily towards newer releases, with the exception of YA and middle grade titles, for which we tend to look more towards the backlist.
What do you think is unique about podcasting as a medium for book lovers/cultural commentary?
Kay: There’s something incredibly personal about book podcasts, and not just because there’s something personal about the human voice. Is that a creepy way of putting that? I’ve always felt a sense of intimacy with radio and podcasting. Especially when you have a very informal chatty format like ours, it’s really like you’re sitting down with a couple of your friends to talk about the things you’re enjoying. And while reading is most often a solitary pursuit, I think many book people love discussing what we’re reading and what we’re thinking of reading and how all of those things compare to things we’ve read. Sometimes you don’t have people in your daily life who are big readers, and that’s okay! But it’s nice to listen to other bookish people and media geeks enthusiastically discussing stuff they love. I mean, we love it so much we record ourselves doing it and then send it out into the world for other people to listen to!
Chelsea: Perhaps this feels a bit dramatic, but in a time when it feels like the educational fabric of our country is unraveling bit by bit, we love that we are able to provide a fun, welcoming, open discussion of books and reading in a way that addresses books as they interact with so many other aspects of our lives. Like Kay said, reading can be such a solitary activity, it can feel so good to feel a connection to other people who are reading, and to the world at large through the written word. We try our hardest to be open about our mental states and lives as they relate to the books and media we’re consuming, and that honesty and the personal and cultural overlap is what I’ve always loved most about book podcasts, especially more casual ones like ours.
How do you pick books and authors to feature on your podcast?
Kay: We exclusively feature genre fiction on the podcast, and mostly tend towards romance and SFF. We feature YA, mystery, women’s fiction, and other genres, as well, but romance and SFF are our big two. We also don’t feature any books by cishet white men. There are plenty of places their work is being featured, they don’t need our airtime, too. We also try to have the books and authors featured reflective of our person reading. Both of us set pretty high goals on the numbers of women/POC/LGBTQIA+ authors and characters we want to see in the books we’re reading. We also aim to talk about new releases within a month of launch date, but we pre-record episodes because of scheduling constraints, so it’s not always guaranteed. As far as authors we interview? At this point they’ve all reached out to us first, but we have a bit of a dream list of people we’d love to have on to talk with us.
Riven by Roan Parrish, a recent interview subject on Not Now, I’m Reading
Chelsea: Kay pretty much summarized it nicely, but I will also add that we run polls as part of our Patreon, which is where we try and feature more backlist titles and books that revolve around central themes or tropes, which our patrons can then vote on. We choose these titles by the same guiding principles Kay laid out, but this avenue also allows us to interact with our audience in a more engaged way!
If you use NetGalley, what strategies do you use to find books to request?
Kay: Is it awful to say I don’t really have a strategy? It’s not very Slytherin of me, surely. I’m usually already coming to the site with abbook or an author or very rarely a rough target release date in mind, on the off-chance we have an unexpected schedule gap for a specific air date. I do less browsing and more targeted searching.
Chelsea: Whereas, being the Hufflepuff in this scenario, I go entirely by window-shopping feel! I have most of the major publishers for our two biggest genres (SFF and romance) bookmarked and once every few weeks I’ll go and just browse by cover art, author familiarity, or just things that catch my wandering eye. In and of itself it’s not really much of a strategy, but the more browsing I do the better my gut intuition becomes.
What trends in the book industry are you most excited by?
Kay: I’m terrible about keeping track of trends! I tend to find new authors and subsequently binge their backlist titles, so I’m not always great at staying on top of new releases. I hope it’s not a trend (since that implies it’ll end relatively quickly), but I do love that even self-pubbed and small press books are starting to be more readily available on audio. At least 50% of the novels I read consumed in audiobook format. I’m also a big fan of how many ‘spinoff’ series are being picked up by mainstream publishers. For instance, Alisha Rai recently sold a spinoff series of her Forbidden Hearts books, which Chelsea and I adore. The first book in the new series will focus on the sister of a heroine from the previous series.
Chelsea: Like Kay mentioned, I am thrilled by the rise in audio consumption and availability. We consume so much of our own media in an audio format, and we know a great number of our listeners do as well, that it’s really exciting to see smaller presses get that audio treatment. On a smaller scale, I’m really excited in what seem to be trends towards musicians in romance and WAY less grimdark in SFF. I’m all about both of those things, very very much so!
What podcasts are you listening to?
Kay: Chelsea is much better at keeping up with podcasts than I am. I do so much audiobook reading, I’m usually racing a library-induced deadline to finish books before they’re due. I’m a longtime listener of Reading the End. We’re friends with Jenny and Jenny, the co-hosts, and I’ve done a guest appearance with them chatting about fanfiction. I also regularly listen to Overinvested, Smart Podcast Trashy Books, Ride or Die, Fangirl Happy Hour, Radio Free Fandom, and When In Romance. There are so many great ones out there that it’s tough to keep up!
The Internet is a social place. It’s where readers find their next book, where authors stay connected to readers, where publishers keep abreast of new voices, and industry newbies hunt for their first jobs in the field. “How to use…if you’re…” breaks down best practices for literary social corners of the Internet for different players in the publishing industry.
At BookExpo, we sat in on the panel discussion “Industry Disruption and the Future of Finding Rising Stars.” During that panel, Lindsay Summers, Wattpad star, discussed how she used Wattpad first as a way to read new stories, then a creative outlet for her own storytelling, and eventually as a vehicle for a book deal.
So, today we’ll be looking at how independent authors can use Wattpad to sharpen their own storytelling skills, connect with other authors, and grow a community of dedicated readers.
Using Wattpad as an Author
Wattpad is a great place for authors to experiment with serial storytelling, and to connect with passionate readers from all over the world. Authors can use it to hone their voice, get immediate feedback from readers, and expand their audience.
What is Wattpad?
Wattpad is a socially engaged and enthusiastic community of writers and readers. With a global community of 70 million members, and over 565 million story uploads, the platform is a vibrant place full of passionate readers and emerging writers. Most of the stories on Wattpad are geared toward young women and tend toward YA, Romance, Sci-Fi, and Fantasy, although other genres have devoted followings as well. The website is free to use, for both writers and readers.
Some Wattpad authors have even transitioned their Wattpad stories into traditionally published novels, or turned into TV shows or movies. Others have worked with companies to create branded content on the site. Huge successes like this may be outliers, but even if Wattpad doesn’t turn into a star-making vehicle for you, it is a place to grow as a writer, and to connect with an audience that is invested in your voice.
Hone your voice
Because Wattpad writers publish their stories serially, you have some flexibility to play around with your style. If you realize after a few chapters that the way you’ve been formatting dialogues is clunky, shift gears. If you intended your story to end with the heroine falling for her shy best friend, but realize that the femme fatale is a better fit for the story arc, you can reshape the plot as you write. Wattpad lets you change direction without having to rewrite your whole story.
But as you experiment, don’t forget about the reader! If a reader is clicking through several chapters at a time, they will likely be frustrated if you are making huge structural changes, like switching from third person to first person or turning your dystopian YA story into a sweet teen romance. If you do decide that your story needs a dramatic change, try starting a new one entirely.
Be sure to check out Wattpad’s Writer’s Portal, for both inspiration and practical advice.
Get feedback from readers
One of Wattpad’s most exciting social features is the line by line commenting. Readers leave comments on Wattpad stories, and can even comment on a particular sentence, showing precisely where they are having an intense reaction. You can see what readers are loving and what is drawing them in. You can also learn if your writing is registering with readers in a way that you don’t intend.
Grow your audience
With Wattpad’s huge global community, you can find kindred spirits, both as readers and fellow writers. Joining message boards, called Clubs, can help you become more involved in the Wattpad community. Industry Insider is geared specifically towards authors, and full of threads about the nuts and bolts of the publishing industry (from copyright to cover art) and general community encouragement. You can also join communities of readers who are reading stories similar to the ones you write, or the ones you like to read. See what readers are saying, and jump in on the conversation!
You can also engage with readers and other writers on profile pages. All member profiles, both writers and authors, include a Conversation section for members to chat with each other. Get to know writers whose work you admire by commenting and striking up a conversation. And when readers comment on your profile, make sure to respond! It’s a great way to cultivate a dedicated community of readers.
Check out more tips and strategies for independent authors here, and be sure to subscribe to NetGalley Insights so that you don’t miss a post!
Getting your book sold into a bookstore can be one of the most daunting parts about being an independent author, but also potentially the most gratifying. Seeing your book in a brick-and-mortar store, next to a curated inventory of other books is an accomplishment for any author.
Booksellers are pitched thousands of titles per year, so the competition to get your book carried by a store can be fierce. But, with some forethought, you can set yourself up to meet this challenge head-on.
Make sure to schedule an appointment with a book buyer rather than showing up to a bookstore unannounced, with copies in hand. Booksellers will appreciate your professionalism and the respect for their time. Plus, it gives you both an opportunity to prepare. These meetings tend to be short, so prepare a succinct pitch for your title. Give a quick introduction to your book (no need to give a full synopsis, just enough to pique their interest), and three good reasons why your title is a good fit for their bookstore and clientele.
Let the bookseller know what kinds of promotions you are doing, either in your local area or online. If you have reviews or feedback, be sure to leverage that as an indicator of enthusiasm for your work.
Hopefully, the bookseller will be impressed and take a few copies of your title to sell in their shop. But, if not, gracefully accept their decision. You’ll want to leave a positive impression on them so that you can hopefully build a strong working relationship in the future.
In addition to selling your title to bookstores, consider other places who might be interested in buying some copies of your book. Local museums, libraries, archives, and record stores are great places to start. Be creative!
BookTube is the segment of the YouTube community dedicated to reading and reviewing books. Like any other community on YouTube (like gamers or beauty bloggers), BookTube has its own celebrities, norms, and unique quirks. The bulk of BookTubers read primarily YA novels, although not exclusively. BookTubers are enthusiastic, and tend to be quite high-energy.
According to YouTube, the BookTube community has over 200 million views of videos, and engagement is growing. Comparing July 2017 to 2018, engagement with BookTube videos is up 40%. This demonstrates both the reach of BookTube, and its effectiveness. Because of the intimate nature of these videos, reviews feel like recommendations from a friend rather than from an impersonal cultural gatekeeper.
Who are BookTubers and their audience?
Most BookTubers are millennials, and, like the rest of the trade fiction and YA market, skew female. The BookTube audience comprises primarily millennial and teen book enthusiasts. Marketing teams at children’s or YA publishers and imprints work with BookTubers to gain access to an audience of enthusiastic young readers who are already active on YouTube, as opposed to other media outlets, or even other social media platforms (i.e. Facebook or Twitter).
What is a BookTube video?
There are many different kinds of BookTube videos. Here are a few of the most common:
Book Haul: The BookTuber will go through the pile of books that they recently received, or purchased. It’s a roundup of what titles they are most excited to read.
Book Tag: Book Tag videos are centered around a specific theme or challenge, for example “Out of My Comfort Zone.” A BookTuber will respond to all questions in the tag, and then tag other BookTubers to participate as well to keep the conversation going.
Bookshelf Tour: BookTubers show their own collections of books. These videos show how a BookTuber organizes their books; by color, genre, To Be Read, and more.
Readathon: Readathons are interactive reading marathons hosted by one or more BookTubers. Often they have special challenges and rules, and integrations with other platforms, like Goodreads and Twitter. These readathons take place over set period of time The BookTubeAThon is an annual readathon hosted by multiple BookTubers.
Reviews: BookTubers give their impressions of a book, including a summary. Similar to any other kind of book review.
Unboxing: A popular style of YouTube video even outside of the BookTube community. BookTubers will open boxes of books, often sent to them either by a publisher or by a book subscription service.
Wrap Up: Wrap up videos are recaps of books that BookTubers have read during a given set of time. Often, these will be annual. They can function as a BookTuber’s “Best of” list.
How do I find the most relevant BookTubers for my titles?
Research BookTubers the same way that you can find relevant influencers on other platforms. Searching hashtags like #BookTube or #BookReview will give you a good overview of the community, but might be too broad for truly targeted searching. If you are publishing a YA dystopian title with a Latinx protagonist, try searching for BookTubers who have engaged with similar titles, or searching #YADystopia or #OwnVoices. Then, see who has high counts of followers and strong engagement from their audience in the comments section.
Once you have identified a few key BookTubers for your needs, consider looking at who they have listed under “My Favs” on their profile. Or, keep an eye on who BookTubers are tagging in their Tag videos. Learn who BookTubers are following and communicating with to gain a better grasp of the community landscape.
How can I engage with BookTubers to reach their audience?
Many major book publishers are already working with BookTubers to meet an enthusiastic market of young readers where they already are, with popular BookTubers receiving many requests from publishers and authors. WhittyNovels offered some tips about how publishers and authors can increase their chances of having their titles reviewed by a BookTuber.
Publishers should send print or digital galleys to BookTubers as they would to any other influencer (most BookTubers post contact information in the About section of their page) but the video format does offer some unique opportunities that publishers can take advantage of to drive creative strategic marketing decisions.
Publishers (or retailers) can also work with BookTubers to sponsor unique content. For example, Barnes and Noble sponsored a book haul with Linh Truong. Publishers can send galleys in special packaging to encourage BookTubers to feature their titles in unboxing videos, as Simon & Schuster did for the release of Lady Midnight. Or, work with BookTubers directly to create an unboxing video, as Penguin Teen did with JesseTheReader for A Map of Days (see right). Consider asking BookTubers to feature your titles for a readathon to boost awareness and enthusiasm, or work with multiple BookTubers to create a themed Tag video around your upcoming title. BookTubers grow their audience by consistently providing entertaining and creative content. Offer something new and exciting that will keep their fans engaged, and build a mutually beneficial partnership.