The 2025 Winter Institute, presented by the American Booksellers Association, was one of the most high-energy, collaborative, and emotionally charged events we’ve attended. While we acknowledge the reports of a contentious community forum, the personal experience of the NetGalley team members who attended was one of optimism and hope. From booksellers eager to get started or learn how to utilize NetGalley even more to publishers discussing evolving industry trends, we found the gathering to be dynamic and insightful overall.
Booksellers: Learning, Listening, and Looking for Audiobooks
Winter Institute remains an incredible opportunity to connect with booksellers at all stages of their careers. This year, we met many new booksellers who were excited to learn how to utilize new tools available on NetGalley (like the NetGalley Reader) and confirm that their staff could sign up for their own NetGalley accounts and use the ABA store number. Education was a key theme for us, ensuring that booksellers understand widget invites, auto-approvals, feedback expectations, and how NetGalley can help streamline their workflows.
One persistent misconception we addressed was the belief that booksellers are required to maintain an 80% Feedback Ratio on NetGalley. While it is recommended that all member types submit Feedback, we recognize that writing a review may not be a priority for booksellers in the same way it is for a journalist or consumer reviewer. As NetGalley continues to evolve, we are exploring ways to further customize the Feedback process for booksellers and other member types.
A recurring theme in our conversations? Booksellers want more audiobooks! Several expressed that audiobooks help them keep up with their TBR lists and allow them to be more effective handsellers. Our response? “Tell your sales reps how important audiobooks are to you and your staff,” because booksellers really care about reading books before including them in their inventory and selling them. In other words, hand-selling is alive and well and distinguishes the indies from other retail spaces.
Publishers: Digital Expansion and Strategic Conversations
A notable question from many publishers was, “Can you tell us more about NetGalley’s reach?” While the focus at Winter Institute remains the bookseller community, publishers are keen to hear how NetGalley connects them to independent booksellers, and also other member groups like librarians and journalists. They were interested in stats, reporting, and facilitation of communication with those who’ve interacted with their books, particularly when comp books, or additional titles by a given author are published. To learn more about NetGalley’s reach, check out our 2025 Community Update and Community Spotlight on Children’s and Middle Grade activity!
An additional trend in the Galley Room was the increasing use of QR codes for digital access. We were happy to show how easy and sustainable QR codes can be right at our table. A partnership with Patagonia Books allowed us to exclusively offer their book, Tools to Save Our Home Planet, via QR code. A number of other publishers incorporated QR codes alongside physical galleys in the Galley Room and we were thrilled by this interest in a growing digital shift. We encourage publishers to further streamline their processes by linking straight to NetGalley and ensure a seamless experience for booksellers. To that end, we also shared a QR code of our own Sustainability in Publishing post.
We also planted seeds for NetGalley’s upcoming consumer marketing opportunity, Booktrovert, and the response was overwhelmingly positive. Publishers have long wanted to target both book trade professionals and consumers, but not necessarily in the same space. When they heard that “it’s coming,” excitement was palpable.
Looking Ahead: Opportunities & Next Steps
Overall, Winter Institute 2025 was an energizing reminder of the passion, dedication, and resilience of the book industry. As booksellers, publishers, and industry professionals continue to adapt and innovate, NetGalley remains committed to supporting the connections that bring books into the hands of readers everywhere.









